Bpr, Stakeholder Management, HRIS optimization, HR operations compliance, audits, HR governance

Servicenow, Devops, Octopus, Git, Service Transition, Change Management, Jira, Release Management, ITIL 4, Change Enablement

Workday, Power Bi, Excel, Tableau, core HR reporting tools, Powerpoint, data visualization tools, Word, HRIS systems, Microsoft Office Suite

change impact analysis , change readiness , Change Management, S4 Hana, Office 365, SFDC, Sap S4 Hana, Oracle, Salesforce, PROSCI, Organization Change Management, cloud HR behavior change packages, M A Operating model, Change adoption, Change strategy, Shared Services implementations, OCM, immersive learning

Servicenow, Devops, Octopus, Git, Service Transition, Change Management, Jira, Release Management, ITIL 4

security compliance SOC2 ISO 27001, cross-functional collaboration stakeholder management, cloud technologies VMs Kubernetes DBs Networking Storage, call center operations quality frameworks, multi-channel support phone chat email portal, monitoring tools Grafana Prometheus Datadog ELK, incident management RCA and problem management, SLA management escalation frameworks, ITIL ITSM processes, ITSM tools ServiceNow Jira Zendesk Freshservice, team leadership training and upskilling programs, AI-driven support automation chatbots, KPIs dashboards and reporting, tiered support models L1 L2 L3, cloud support operations IaaS PaaS SaaS

Ms Excel, SAP, Client Handling, Hr Generalist, Labour Laws, HRMS tools, employee lifecycle management, Hr Operations, Zimyo, PeopleStrong, Stakeholder Management, HR compliance

sop development , Servicenow, Data Privacy, Hr Operations, Peoplesoft, ADP, process improvement, Root Cause Analysis, HR compliance