Senior, HRBP & HR Operations, India

About Amplify Health

Who We Are

Amplify Health is Asia's leading health technology and analytics organisation, providing our customers with integrated solutions to make healthcare more accessible, affordable and effective across the region.

We offer a unique B2B business model and integrated stack of SaaS-based products, PaaS-based HealthTech launchpad and DaaS-based on-demand data offerings to deliver impact to our customers across the healthcare value-chain.

Our joint-venture partners, AIA and Discovery, have provided us with the foundations and a platform that truly differentiates us from our competitors and allows us to build and deploy products at a scale and quality that few can match.

We aim to be the trusted custodian of Asia's largest repository of health data, unifying financial, clinical, operational and behavioural data to empower our customers with insights that highlight opportunities to deliver better value and care outcomes.

Our Vision and Ambition

To build the leading healthcare AI and platform services company in Asia that transforms the delivery of health and wellness for patients and communities by combining and leveraging the distinctive and complementary assets and strengths of AIA and Discovery.

Amplify Health will simplify access to health data and AI Innovation to accelerate distinct and disruptive healthcare value insights and resulting improvements in health outcomes through value-based care, personalised care plans and aligning individuals lifestyle/ behavioural choices.

By 2028, Amplify Health will have in place one of Asia's strongest health-tech and AI capabilities; a comprehensive, integrated health technology stack supported by precision insights derived from proprietary data pools.

The Position

Summary

The Senior HR Business Partner & HR Operations – India is a hands-on role responsible for delivering both strategic HR partnership and day-to-day HR operational excellence across India. Acting as a trusted advisor to business leaders and a subject matter expert (SME) in HR operations, this role supports the full employee lifecycle while ensuring strong governance around payroll, employee relations, HR systems, and statutory compliance.

This position plays a critical role in stabilizing and continuously improving India HR processes—from onboarding through offboarding—while maintaining high standards of data accuracy, compliance with Indian labor laws, and positive employee experience.

Responsibilities

HR Business Partner Support

• Partner with business leaders to understand organizational needs, team dynamics, and workforce requirements.
• Translate business needs into actionable HR solutions across performance management, engagement, and workforce planning.
• Support talent management processes, including performance review cycles, calibration support, and succession planning data collection.
• Assist in the rollout of employee engagement surveys and support the development and tracking of action plans.

HR Operations & Employee Lifecycle

• Serve as the first point of contact for employees and managers on HR policies, processes, and operational queries.
• Manage end-to-end employee lifecycle activities, including:
• Drafting and issuing appointment letters, offer letters, and internship agreements
• Managing probation confirmation
• Processing internal movements such as transfers, promotions, and deputations
• Oversee onboarding and offboarding processes to ensure a seamless employee experience.
• Lead the Full & Final (F&F) settlement process, ensuring accurate calculations, timely payouts, and issuance of relieving and experience letters.
• Identify gaps in HR processes and contribute to continuous improvement initiatives to enhance efficiency and employee experience.

Payroll Coordination & Statutory Compliance

• Act as the primary liaison between HR, Finance, and internal or external payroll vendors to ensure accurate and timely payroll processing for all India-based employees.
• Collect, validate, and submit monthly payroll inputs, including new hires, exits, salary changes, variable pay, reimbursements, and leave encashment.
• Ensure accurate calculation and deduction of statutory contributions and taxes, including PF, ESI, Professional Tax, Labour Welfare Fund (LWF), and TDS.
• Partner with Finance to reconcile payroll accounts, resolve discrepancies, and support internal and statutory audits.
• Support annual compensation and benefits review activities by preparing data and responding to employee queries.

Recruitment & Hiring Support

• Provide end-to-end recruitment support for junior to mid-level roles in India when required.
• Support role scoping, requisition creation, interview coordination, and offer management.
• Partner with external recruitment vendors and internal TA teams to ensure timely hiring.
• Manage hiring documentation, background checks, and onboarding coordination.

Workday (HRIS) Management & Data Integrity

• Serve as a key user and subject matter expert for the Workday HRIS.
• Maintain data integrity through regular audits of employee records including job data, compensation, and reporting lines.
• Support managers and HR colleagues on correct system usage and data entry protocols.
• Generate HR reports and dashboards (e.g., headcount, attrition, hiring, diversity metrics) to support business decision-making.
• Participate in Workday testing and upgrade cycles, recommending enhancements and process improvements.

Employee Relations & Indian Employment Law

• Act as the primary HR support for employee relations matters in India.
• Advise managers and employees on the fair and consistent application of HR policies and procedures.
• Support investigations into employee relations issues, including documentation, fact-finding, and resolution support.
• Draft and issue employee communications such as show cause notices, warning letters, and termination letters in consultation with HR leadership and legal counsel.
• Maintain up-to-date knowledge of Indian labor laws, including recent wage code developments, and ensure HR practices remain compliant.
• Support updates to the Employee Handbook and HR policies to reflect legislative changes.

Candidate Profile

Experience and Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field; advanced degree (MBA or relevant) strongly preferred.
• Over 8+ of experience of progressive HR experience, with at least 5+ years in an HRBP / HR Operations role supporting India.
• Proven experience driving endtoend talent processes (e.g., performance management, workforce planning, succession, employee relations, organizational development).
• Strong experience coordinating payroll and statutory compliance in India.
• Sound knowledge of Indian labor laws and employee relations practices.
• Experience supporting organizations with 100–500+ employees in India preferred.
• Experience collaborating with Centers of Excellence (Talent Acquisition, Rewards, Learning, etc.) to deliver integrated people solutions.
• Track record of using data and insights to diagnose issues, design workforce solutions, and measure impact.
• Ability to work independently in a fast-paced, evolving environment.
• Background in organizational change, culture-building, or transformation programs highly desirable.

Technical Experience:

• Proficiency with HRIS systems (e.g., Workday) and core HR reporting tools.
• Familiarity with data visualization tools (e.g., Power BI, Tableau) is a plus.
• Strong command of Microsoft Office Suite (Excel, PowerPoint, Word), especially for presenting workforce insights and creating leadership materials.

Competencies & Core Characteristics:

We are seeking a leader who embodies the following competencies and characteristics essential for success in our scale-up environment:

• HR & India Domain Expertise: Demonstrates strong, handson expertise across core HR disciplines, including HR operations, payroll coordination, employee relations, performance management, and statutory compliance in India. Applies sound knowledge of Indian labor laws, policies, and HR best practices to ensure accurate, compliant, and consistent people outcomes.
• Business-Aligned HR Partner: Understands business priorities and translates them into practical HR solutions. Partners closely with managers to address workforce needs, people risks, and employee experience challenges while balancing commercial realities with employee advocacy.
• Operational Excellence & Process Ownership: Exhibits strong ownership of endtoend HR operations and employee lifecycle processes. Identifies inefficiencies, drives continuous improvement, and ensures HR processes are executed accurately, on time, and with high attention to detail—especially in payroll, data management, and compliance.
• Employee Relations & Judgment: Applies sound judgment, discretion, and fairness in handling employee relations matters. Supports investigations, documentation, and issue resolution in a structured and consistent manner, escalating appropriately while maintaining confidentiality and compliance.
• Unifier & Cross-Functional Influencer: Builds trustbased relationships with leaders, employees, HR colleagues, payroll vendors, and external partners. Communicates clearly and confidently, managing expectations and influencing outcomes without formal authority.
• Data-Driven Decisiveness: Uses HR data, reports, and metrics to monitor trends, identify risks, and support informed decisionmaking. Maintains strong discipline around HRIS data quality and leverages insights to improve operational and people outcomes.
• Resilient Operator: Comfortable working in a fastpaced, evolving environment with ambiguity and competing priorities. Willingly rolls up sleeves to deliver results, while maintaining composure, accountability, and followthrough.
• Insatiable Curiosity: Stays current on changes in Indian labor legislation, HR practices, and systems capabilities. Actively seeks opportunities to improve HR processes, employee experience, and overall HR effectiveness.