Client Customer Relationship Management, Excel report making, 7 Qc Tools, Data collection analysis, Coaching, Calibration, Ms Office Tools, Reporting, Quality Tools

Time Management, Customer Service, Coaching, Planning, Process Improvement, Mentoring

QA frameworks, Speech text analytics platforms, QA automation tools, Problem-solving skills, QA tools, Customer support QA, Operations, Omnichannel support, Coaching abilities, Lean Six Sigma

Operational Management, Client Handling, Team Management, Escalation Handling, Team Development, Excellent analytical skills, Customer Relationship Building, Hiring and Coaching

Customer Success, Excel, Salesforce, performance metrics, Data Analysis, Team Management, stakeholder communication, Mentoring, Account Management, coaching, Operations

Capacity Planning, SLA monitoring, coaching, mandate allocation

Microsoft Sharepoint, Oracle Business Intelligence, Salesforce, Data Analysis, Allocation, Team Management, Forecasting, Mentoring, product project management, Microsoft Office Suites, Marketing, microsoft onenote, Retail Buying, quantitative financial analysis, analytical sales and productivity tools, coaching, Retail Planning, e-commerce, Reporting, Pricing

Networking, Market Expansion, Team Management, coaching, communication, Sales