It's never been a more exciting time to join Vistra.

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.

But progress only happens when people come together and take action. And we're absolutely committed to building a culture where our people can do just that.

We have an exciting opportunity for you to join our team as Applications Manager. Reporting to the Operations Technology Director, this full-time and permanent position can be based in India and offers regional coverage, allowing you to make a significant impact to our Operations Technology stack and its growth.

Purpose of Role

The Application Manager is responsible for the end-to-end ownership, stability, and optimization of the AML/KYC onboarding platform (DeepPool).

This role ensures the application effectively supports regulatory compliance, onboarding efficiency, and risk management, while acting as the key liaison between Compliance, Operations, Ops

Tech, external vendors and our clients.

Scope

Manage the delivery of the AML/KYC onboarding platform (DeepPool) through functional analysis, troubleshooting, and system integrations. Facilitate UAT execution, gather feedback, and ensure user sign-offs before deployment.

Support and advise on the preparation of robust Business Process and Training guides while contributing to custom development, API integrations, and data transformation. Enhance system functionality through automation and scripting, ensure seamless operations, and help users adopt new features and process improvements.

Key responsibilities:

Application Ownership & Operations

Primary owner of the DeepPool AML/KYC onboarding application
Ensure availability, performance, and reliability
Manage configuration, upgrades, patches, and releases
Own the application roadmap

Compliance & Regulatory Support

Support AML, KYC and sanctions screening requirements
Translate regulatory requirements into system functionality
Support audits and regulatory reviews
Ensure data retention, access controls, and audit trails

Agile Delivery Participate in agile ceremonies (daily stand-ups, sprint planning, retrospectives)
Assist in project planning, including defining scope, objectives, and deliverables
Identify and mitigate project risks and issues
Collaborate with the Scrum Master and Business Analyst to prioritize and manage the product backlog

Stakeholder Management

Act as liaison between Compliance, Operations, Ops Tech, and vendor
Manage requirements and change requests
Provide subject matter expertise

Vendor Management

Manage relationship with DeepPool
Coordinate support tickets and incident resolution
Participate in roadmap and service reviews

Key requirements

Education and Experience

Bachelor's degree in Computer Science, Engineering, Business Administration, or related field;
AML/KYC certification is desirable

Technical Skills

Application management experience
AML/KYC onboarding knowledge
Experience in regulated environments
DeepPool or similar platform experience
Knowledge of sanctions, PEPs, UBO structures
API and integration knowledge

Soft Skills

Ability to make technical decisions under pressure and deliver high-quality results in fast-paced environments
Skilled in stakeholder management, problem-solving, and applying quality management principles
Excellent written and verbal communication skills.
Excellent organizational and communication skills

Company Benefits:

At Vistra, we believe in putting our employees well-being first! We offer a remote working arrangement.

Additionally, we provide attractive insurance benefits, excellent job exposure and career prospects.

If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!