Job Description

Join JPMorganChase as a Fund Services Associate I and become an integral part of our dynamic team. This role offers a unique opportunity to enhance your career by working closely with operations, financial controllers, and external partners. You'll be at the forefront of ensuring smooth fund servicing operations while contributing to process improvements. Embrace the chance to grow your skills in a supportive environment that values innovation and collaboration.

As a Fund Servicing Associate I within JPMorganChase, you will play a pivotal role in enhancing our operational services related to fund accounting and administration. Your work will have a meaningful impact within our department, as you apply your broad knowledge of fund servicing principles and practices to perform diverse activities requiring analysis and judgement. With your advanced emotional intelligence, you will build trusting relationships with peers, managers, and stakeholders, fostering a collaborative environment. Your continuous improvement mindset will drive you to propose and implement improvements to our current working methods, contributing to the efficiency and resilience of our operating platform.

Job Responsibilities

Exception Monitoring & Triage: Monitor compliance exceptions at daily cutoffs, ensuring timely escalation of material issues.
Alert Investigation: Analyze exceptions using instrument data, rule logic, and prospectus terms to determine validity.
False Alert Remediation: Work with data management and rule teams to fix false positives, validate fixes in test and production environments.
Compliance Run Management: Ensure compliance processes and schedules complete on time; manage dependencies and re-runs to meet SLAs.
Data Feed Issue Resolution: Research and resolve data import/feed issues with providers and internal stakeholders; document outcomes and preventive actions.
Stakeholder Engagement: Collaborate with Operations, Technology, Investment teams, and third-party vendors for timely issue resolution.
MI Production & Reporting: Generate and present MI on alert volumes, false positive rates, turnaround times, and run timeliness.
Audit & Documentation: Maintain evidence, audit trails, and decision logs; ensure procedures are current and effective.

Required Qualifications, Capabilities, And Skills

Analytical Skills: Experience interrogating datasets to validate rule triggers and exception drivers.
Investment Knowledge: Understanding of investment instruments, portfolio structures, and fund restrictions.
Compliance Engine Familiarity: Knowledge of rule-based compliance engines and scheduling concepts.
Root Cause & Defect Management: Proficiency in root cause analysis and implementing durable fixes.
Communication: Strong written and verbal skills for escalation, stakeholder alignment, and audit documentation.
Time Management: Ability to prioritize and meet daily cutoffs under SLA pressure.
Data Tools Proficiency: Skilled with spreadsheets, data analysis tools, and interpreting flat files and feed logs.

Preferred Qualifications, Capabilities, And Skills

Investment Compliance Experience: Background in investment compliance, middle-office controls, or data operations.
Rule Building Exposure: Experience with rule configuration for compliance engines and common data feeds/providers.
Exception Management Workflow: Familiarity with ticketing/issue tracking tools.
Market Data & Financial Products Knowledge: Understanding of market data, financial products, accounting platforms, and data vendors

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants and employees religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.