Front Desk Receptionist

Company Description

At TSE Derma, we are dedicated to transforming skincare by blending clinical expertise with elements of luxury, creating an unparalleled experience. Every client is cared for with precision and compassion to ensure they leave feeling healthier, more confident, and radiant. Our team of professionals is committed to delivering outstanding results along with exceptional service to exceed client expectations. Join us in redefining skincare practices through innovation and a client-centric approach.

Job Title: Front Desk Executive (Skin & Aesthetic Clinic)

Location: Andheri/Thane

Experience: 1–3 years (clinic/hospitality preferred)

Job Summary:

We are looking for a well-presented and customer-focused Front Desk Executive to manage patient interactions, appointments, and overall front office operations at our skin & aesthetic clinic. The ideal candidate should have excellent communication skills and a warm, professional approach.

Key Responsibilities:

• Greet and attend to clients in a polite and professional manner
• Handle incoming calls, WhatsApp queries, and appointment bookings
• Maintain patient records and update CRM/software regularly
• Coordinate with doctors and therapists for smooth patient flow
• Explain basic treatment details, offers, and packages to clients
• Manage billing, payments, and invoice generation
• Ensure clinic hygiene, ambience, and front desk presentation
• Handle client concerns and escalate when required
• Follow up with clients for appointments, reviews, and feedback

Requirements:

• Good communication skills (English, Hindi; Marathi is a plus)
• Presentable, well-groomed, and confident personality
• Basic computer knowledge (MS Excel, CRM systems)
• Prior experience in clinic, salon, or hospitality preferred
• Strong sales and customer handling skills

Key Skills:

• Customer service & relationship management
• Communication & coordination
• Sales orientation
• Multitasking ability
• Attention to detail

Requirements:

Immediate Joiner

Salary Range : 25,000-30,000