Position: Assistant Manager – Logistics

Department: Logistics

Location: Gandhinagar

Reporting To: Logistics Manager

Job Summary

We are looking for a highly driven and detail-oriented Assistant Manager – Logistics to manage end-to-end logistics operations while owning MIS reporting and data-driven decision-making. This role requires a balance of execution excellence and analytical capability to ensure efficient dispatch, cost control, and continuous process improvement.

Key Responsibilities

Logistics Operations
Plan and execute daily dispatch operations in line with order priorities and timelines.
Coordinate with transporters, courier partners, and aggregators for smooth shipment flow.
Ensure on-time delivery and proactively manage delays or exceptions.
Monitor inbound and outbound logistics activities.
Optimize routes and freight costs for operational efficiency.
Handle escalations related to shipment delays, damages, or losses.
Ensure accurate and compliant documentation (Invoice, Packing Slip, E-way Bill, etc.).
Warehouse Coordination
Work closely with the warehouse team for order processing, packing, and dispatch readiness.
Ensure inventory accuracy and real-time stock movement tracking.
Monitor loading/unloading operations and manpower productivity.
Maintain FIFO and inventory discipline across operations.
MIS & Reporting (Core Responsibility)
Own and prepare daily, weekly, and monthly MIS reports for logistics performance.
Track and analyze key KPIs such as dispatch TAT, delivery performance, RTO %, and cost per shipment.
Maintain accurate shipment and logistics data in Excel/ERP systems.
Build dashboards and reports using advanced Excel (Pivot Tables, VLOOKUP, formulas).
Identify trends, gaps, and actionable insights from data.
Share structured reports with management for decision-making and strategic planning.
Process Improvement & Cost Optimization
Identify operational bottlenecks and implement process improvements.
Drive cost-saving initiatives across transportation and handling.
Standardize SOPs and ensure adherence across teams.
Continuously improve service levels and operational efficiency.

Required Skills

Strong understanding of logistics and supply chain operations
Advanced MS Excel skills (Pivot Tables, VLOOKUP, basic data analysis)
Experience in MIS reporting and performance tracking
Strong coordination and communication skills
Problem-solving mindset with analytical thinking
Ability to work in a fast-paced, high-pressure environment

Qualification & Experience

Graduate / Post Graduate (Supply Chain / Logistics preferred)
2–5 years of experience in logistics operations with MIS exposure

Preferred Profile

Experience in e-commerce or high-volume warehouse operations
Familiarity with ERP systems
Exposure to courier aggregators and multi-carrier shipping

Key Performance Indicators (KPIs)

On-time Dispatch & Delivery (%)
Logistics Cost Optimization
MIS Accuracy & Timeliness
Return / RTO Reduction
Process Efficiency & Improvement Initiatives

Note

This role requires a hands-on approach in operations along with strong ownership of data, reporting, and continuous improvement initiatives.

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