About us

Bain & Company is a global management consulting that helps the world's most ambitious change makers define the future. Across 65 offices in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine industries. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry.

In 2004, the firm established its presence in the Indian market by opening the Bain Capability Center (BCC) in New Delhi. The BCC is now known as BCN (Bain Capability Network) with its nodes across various geographies. BCN is an integral and largest unit of (ECD) Expert Client Delivery. ECD plays a critical role as it adds value to Bain's case teams globally by supporting them with analytics and research solutioning across all industries, specific domains for corporate cases, client development, private equity diligence or Bain intellectual property. The BCN comprises of Consulting Services, Knowledge Services and Shared Services.

Who you will work with

The BCN Customer CoE aims to provide expertise, speed, and a competitive edge to Bain's Pricing, Commercial Excellence, Branding, Marketing, and Customer Experience work. We do this by co-developing and delivering client pitch decks, consulting products, and deliver on Go-to-Market solutions. Within the CoE, we build products and deliver solutions that help clients uncover and capture their full potential across the entire sales value chain and customer journey, spanning problem identification, solution design, implementation, and capability building.

Our environment is fast-paced and dynamic, driven by continuous innovation and learning. We offer extensive professional development opportunities for those who enjoy analytical problem-solving and creating client-oriented solutions. The CoE provides a truly global experience, with the chance to collaborate with experts, Bain case teams, and clients around the world, all within an inclusive, collaborative, and fun-loving team culture. High performers also have access to global transfer opportunities.

What you'll do

Develop high-impact sales collateral (proposals, discussion decks, RFP/RFI responses) for priority pursuits across regions, ensuring alignment with Bain's value proposition and client context
Lead high-level discussions with senior stakeholders, bringing structured problem solving, clear point-of-view, and compelling storytelling to ambiguous or open-ended asks
Drive operational excellence by ensuring timely, high-quality, zero-defect delivery across all proposal and sales-support outputs
Show comfort in driving open-ended client requests, creating point-of-views, and delivering output aligned with client objectives
Lead, coach, and develop a high-performing team responsible for proposal development, sales collateral, and commercial acceleration; set quality standards, workflows, and best practices
Allocate work, manage bandwidth, address roadblocks proactively, and ensure a consistent culture of excellence, collaboration, and continuous improvement
Co-lead creation of innovative perspectives, reusable assets, and commercial products that elevate Bain's go-to-market strategy and support practice-wide growth
Partner with cross-functional teams to build and enhance Bain's differentiated offerings, methodologies, and IP through new tools, automation, and insight-rich thinking
Use technology, automation tools, and AI platforms to optimize proposal development, content reuse, and client communication workflows
Serve as a strategic partner to BCN Managers, Customer Practice leaders, and regional commercial teams to shape pursuit strategies and deploy Bain's offerings internally and externally
Assist Customer Practice in operational tasks including leadership updates, business reviews, and maintaining the internal knowledge database

About you

Undergraduate degree (preferably in Engineering, Business, or Economics) with 5-8 years of experience, or Postgraduate degree (MBA preferred) with 3-6 years of experience
Proven ability to build sales collateral (proposals, pitch decks, RFPs, demos) on topics like go-to-market, commercial excellence, branding, marketing, customer experience, and strategy for B2B/B2C clients
Experience within a Professional Services firm (e.g., Big 4, MBB, or tech consulting) is a strong advantage
Proficiency in advanced MS PowerPoint and Excel is must. Executional understanding of analytical and data visualization tools such as Tableau, Alteryx, Power BI, etc., is a strong advantage
Experience in digital/web content creation (e.g., EPiServer), Demo/video tools (e.g., Synthesia, Adobe) or Coding, data management and web-based tool development (e.g., Python, HTML, Java, etc.,) would be preferred
Strong communication and presentation skills with ability to engage senior stakeholders
Self-motivated and have experience working in a team environment with ability to handle multiple tasks and tight timelines. Having an experience of leading a team is a strong advantage
Excellent work management, time management and problem-solving skills

What makes us a great place to work

We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility. We are currently ranked the #1 consulting firm on Glassdoor's Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 12 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents.

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