Role description

Join Tata AIA Life Insurance, a leading and fastest-growing life insurance provider in India, established in 2001 as a joint venture between Tata Sons Pvt. Ltd. and AIA Group Ltd. Our company embodies a legacy of trust, integrity, and excellence, combining Tata's esteemed leadership with AIA's extensive pan-Asian expertise. At Tata AIA, our vision is to be the pre-eminent protection provider enabling dreams and inspiring healthier, happier lives.

We foster a culture of innovation, inclusivity, and continuous learning, offering dynamic career growth opportunities and a supportive work environment. Recognized as a Great Place to Work and recipient of the Kincentric Best Employer Award, we are committed to employee satisfaction and holistic well-being. Our core value, People - Our Core, emphasizes our dedication to inspiring our employees to be and deliver their very best. Our aim is to attract, hire and develop highly capable leaders who are just, fair, ethical, and accountable for their actions. We strive to provide our employees with the right training, technology, equipment, resources, and guidance to perform their job effectively. Our promise to you is to provide for a diverse, equitable, and inclusive work environment, where each employee is valued as an individual and treated with respect, care, and compassion.

Fuel your future with us, find your wings, and S.O.A.R. – Shape opportunities, Optimize your potential, Accomplish meaningful work, and Reap holistic growth.

A Position Overview

Position Title

Manager (Legal)

Department

Legal

Level/ Band

401

Count

3 nos.

Locations

North, West and South

Role Summary/Job Specifications:

Handle end to end management of consumer litigation cases filed against the Company across the different districts, states and National Consumer commissions and other courts, forums, etc

Managing Insurance Ombudsman cases, attending and resolving the cases and taking steps for closure of award.

Preparing Self Contained notes after receiving opinions from the respective internal stakeholders.

Drafting and vetting of Written statements, evidence and other necessary pleadings.

Complying with Ombudsman Awards / filing of Writs before the jurisdictional High Court.

Co-ordinate with Advocates for filing replies, evidence and appeals within statutory timelines

Review and analyze Court orders; recommend further legal action (appeal / review / settlement or compliance).

Assess pre-ligation grievances related to claim repudiation, delay, policy servicing issues, etc.

Recommend settlements or corrective measures that reduce potential litigation.

Handle due diligence of property related matters and IPR issues.

Review and vetting of the Leave and License Agreement, drafting of formal communications to be addressed to the Landlord and advising the concerned team with legal opinion and associated legal implications.

Providing legal Advice to internal stake holders based on facts and supporting documents ensuring timely guidance aligned with legal, regulatory and organizational requirements.

Provide guidance to internal teams for handling disputed cases, high risk or sensitive claims

Maintain litigation tracker, case summaries and necessary records.

Advising on claims cases and other departments on legal matters.

Attending all courts for by and against cases and defending and taking proactive steps.

B Job Dimensions

Geographic Area Covered

North, West and South

Internal Stakeholders

Claims, Customer service, POS, Sales, Real Estate, etc.,

External

Advocates, Consultants

B Organizational Relationships

Reports To

Manager / Sr. Manager Legal

Supervises

Head - Legal

C Job Dimensions

Geographic Area Covered

West zone

Internal Stakeholders

Claims, Customer service, POS, Sales

External

Advocates

D Key Result Areas

Organization Process

Key Contributions

Sales

· Not applicable

Relationship Management

· Not applicable

Ensure Compliance

· Not applicable

MIS

· Not applicable

D Skills Required

Technical

· Understanding of Insurance and Contract laws along with the related Guidelines, Rules & Regulations

· Knowledge of the Consumer Protection Act, 2019, CPC, Criminal laws and the Evidence law, Insurance laws

· Good drafting skills

· Ability to analyze FIR s, PM Reports, hospital records and treatment papers, etc. to determine liability

· Good legal research

· Good exposure to MS Office

Behavioral

· Strong Analytical thinking and ability to assess issues logically

· Effective Communication skills (both written and verbal)

· Demonstrated time management skills with the ability to handle multiple tasks and deadlines

· Learning oriented with a proactive approach and maintain positive interpersonal skills.

Essential

Desired

Interpersonal skills

ü

Yes

Communication skills

ü

Yes

Creative thinking skills

ü

Yes

Supervising/Leadership skills

Yes

Teamwork Skills

ü

Yes

Influencing skills

ü

Yes

Relationship Building skills

ü

Yes

Decision making skills

ü

Yes

Interpersonal skills

ü

Yes

High levels of flexibility, adaptability to manage long hours, working under strict timelines to reach deadlines

F Incumbent Characteristics

Essential

Essential

Qualification

LLB from a reputed law college

Experience

More than 6 years experience, preferably form Life Insurance industry.

Disclaimer:
Tata AIA Life Insurance does not charge any fees from candidates during the hiring process. If the application aligns with our requirements, you may be contacted for further steps. Verify job offers through official Tata AIA communication channels to avoid fraud. The job description is the sole property of Tata AIA Life Insurance. The content of this JD is confidential, and unauthorized changes or reproduction are forbidden. To know more about Tata AIA Life, click on the weblink:

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