HR Manager – Job Description

Company: G-Rank Digital Services Pvt Ltd

Department: Human Resources

Reports To: Director / Operations Head

Role Overview

The HR Manager will be responsible for managing the entire employee lifecycle, including recruitment, onboarding, performance management, employee engagement, payroll coordination, compliance, and exit management. The role ensures smooth HR operations, a positive work culture, and alignment with company goals.

Key Responsibilities

1. End-to-End Recruitment

Manage the complete recruitment cycle from job requirement gathering to candidate onboarding.
Prepare job descriptions and post openings on job portals and social media.
Screen resumes, conduct initial interviews, and coordinate with hiring managers.
Manage candidate communication and offer letter generation.
Maintain recruitment database and hiring reports.

2. Employee Onboarding & Induction

Manage onboarding process for new employees.
Conduct HR orientation sessions and company policy briefing.
Coordinate documentation and joining formalities.
Ensure smooth integration of new employees into teams.

3. Background Verification

Conduct employee background verification and reference checks.
Coordinate with external verification vendors.
Maintain employee records and documentation securely.

4. Payroll & Compensation Management

Coordinate monthly payroll processing.
Manage salary structures, deductions, reimbursements, and incentives.
Ensure statutory compliance related to payroll.
Handle employee salary queries.

5. Attendance & Leave Management

Monitor employee attendance and leave records.
Implement and manage company leave policies.
Maintain attendance tracking systems.
Generate attendance reports for payroll processing.

6. Performance Management & Appraisals

Manage the performance appraisal cycle.
Implement performance review frameworks and KPIs.
Coordinate appraisal discussions between managers and employees.
Maintain performance records and improvement plans.

7. Employee Engagement Activities

Plan and organize employee engagement activities such as:
Team building events
Employee recognition programs
Celebrations and cultural events
Wellness programs
Conduct employee satisfaction surveys and feedback sessions.

8. HR Policies & Compliance

Develop and implement HR policies and procedures.
Ensure company compliance with labor laws and HR regulations.
Maintain employee handbook and HR documentation.

9. Vendor Management

Manage external vendors related to:
Recruitment agencies
Background verification services
Training providers
Employee benefits providers
Negotiate contracts and ensure service quality.

10. Medical & Employee Benefits Management

Manage company medical insurance policy.
Coordinate with insurance providers for claims and enrolments.
Educate employees about benefits and coverage.

11. Employee Relations

Handle employee grievances and conflict resolution.
Promote a positive workplace culture.
Support managers in people management.

12. Training & Development

Identify employee training needs.
Organize internal and external training programs.
Track employee skill development and growth plans.

13. HR Documentation & Records

Maintain employee files and HR databases.
Prepare HR reports and analytics.
Manage documentation related to hiring, promotions, and exits.

14. Exit Management

Manage employee resignation and exit formalities.
Conduct exit interviews and collect feedback.
Handle final settlement and documentation.
Ensure proper knowledge transfer.

Required Skills & Qualifications

Bachelor's / Master's degree in Human Resources, Business Administration, or related field.
3–6+ years of HR experience.
Strong knowledge of HR operations and labor laws.
Experience in recruitment and performance management.
Good communication and interpersonal skills.
Familiarity with HRMS and payroll systems.

Key Competencies

Leadership and team management
Problem solving and conflict resolution
Organizational and planning skills
Confidentiality and professionalism
Data-driven decision making

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