Key Responsibilities

*Direct Sales & Enrollment:* Proactively engage with inbound leads and execute outbound sales strategies to achieve and exceed individual sales targets for Alive programs and Academy courses.
*Consultative Selling:* Conduct in-depth consultations with prospective clients to understand their needs, challenges, and goals. Position iThrive's Alive programs and Academy courses as tailored solutions that address their specific requirements.
*Lead Nurturing & Follow-up:* Consistently follow up with leads through various channels (phone, email, video calls) to move them through the sales pipeline, answer questions, and overcome objections.
*Product Expertise:* Develop and maintain a deep understanding of all Alive programs and Academy courses, including their unique features, benefits, curriculum, and pricing structures.
*Pipeline Management:* Accurately manage and update sales pipeline data in the CRM system (e.g., Salesforce, HubSpot), ensuring all interactions and progress are meticulously recorded.
*Customer Relationship Management:* Build and maintain strong rapport with potential clients, fostering trust and ensuring a positive experience throughout the sales journey.
*Objection Handling:* Skillfully address and overcome prospect objections with confidence, empathy, and relevant information.
*Collaboration:* Work closely with the Marketing team to optimize lead quality and campaign effectiveness. Provide feedback on market trends and client needs.
*Reporting & Analysis:* Prepare and present regular sales performance reports, forecast future sales, and contribute to sales strategy discussions.

Required Attributes & Qualifications

* *High Intelligence & Acumen:*

Demonstrated ability to quickly understand complex health concepts and educational program structures.
Exceptional active listening and comprehension skills, allowing for deep understanding of client needs.
Strong critical thinking and problem-solving abilities to tailor solutions and navigate diverse client scenarios.
A quick learner, capable of rapidly absorbing new product information and sales techniques.

* *Resilience to High Stress & Pressure:*

Proven ability to perform effectively and maintain a positive attitude under sales targets and daily pressures.
High tolerance for rejection, maintaining motivation and focus after setbacks.
Strong emotional intelligence and self-regulation, enabling effective management of challenging conversations and peak sales periods.
A proactive and persistent mindset, demonstrating tenacity in closing deals and achieving goals.
Ability to prioritise and manage a high volume of calls and interactions efficiently.

* *Experience & Skills:*

Minimum of 1 year of experience in direct sales, tele-sales, or inside sales, preferably within the health & wellness, education, or high-value services sector.
Proven track record of consistently meeting or exceeding sales quotas.
Excellent verbal communication skills, with a clear, confident, and empathetic phone presence.
Strong written communication skills for professional email correspondence.
Proficiency in using CRM software (e.g., Salesforce, HubSpot) for pipeline management and reporting.
Ability to work independently as well as part of a team.
Bachelor's degree in Business, Marketing, Communications, or a related field is preferred.

What We Offer

The opportunity to be part of a rapidly growing and impactful company dedicated to improving lives.
A dynamic, challenging, and supportive work environment.
Competitive base salary plus uncapped commission potential.
Opportunities for professional growth and continuous learning.