Service Request Management, Citrix Xendesktop, Service Now, Office 365, Itil, Windows 7, Incident Management, SCCM, Windows 10, MTR, Mcafee Cortex XDR, OneDrive, User Data Management, Asset Inventory Management, Network Printers Management, Azure cloud PC, AV support, Hardware Software installation

O365, Vpn, Linux, Networking, Windows, Active Directory

Networking, Switches, Dns, Office 365, DHCP, Vpn, Windows 10, Tokens, Routers, Citrix, Group Policy, Firewalls, backup tools, Hotspots, ManageEngine Desktop Central, Windows 365, virtual desktop administration, Cisco AnyConnect, Microsoft Entra ID, Windows Autopilot, Ip, Active Directory, CrowdStrike, MDM policies, Microsoft Endpoint Manager Intune, endpoint security practices, WiFi

Desktop Support, Printer Support, Itil, CompTIA, Technical Support, Troubleshooting

Mac Operating Systems, Troubleshooting, Remote desktop tools, Microsoft Office Suite, Active Directory

Lan, Windows 10, Outlook O365, Wi-Fi, Active Directory

desktop computers , computer hardware, Hardware Maintenance, Remote Support, Printer Support, Itil, technical support, Troubleshooting, on-site client visits

blue screen , Desktop Support, Dns, Dhcp, Ip Address, Smtp, Software Installation, Active Directory

VMware, Intune, Exchange Admin, Ms Office, Itil, Basic Networking, Cmdb, Firewalls, O365, Itsm, Windows Troubleshooting, Active Directory, DLP Tools, Citrix workspace, Client setup troubleshooting, EDR, Microsoft MDM, Proxy concepts