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Best Telephonic Interview Questions and Answers


You do not receive a respite on completing the most important section of the telephonic interview questions properly. If you want to ace the telephonic interview questions, you’ll need to be focused. If you have got a phone interview due soon, you will most probably be asked the following phone interview questions, and putting them into practice will make you feel more secure and ready to charm the interviewer so you can advance to the next level. This post will lead you to some of the most common questions addressed during a phone interview, and even some generic questions are asked and some useful closing recommendations.

How can you ace a telephonic interview?

Phone interviews are becoming more prevalent these days. Particularly during the coronavirus epidemic, they are a helpful screening tool for recruiting supervisors. They don’t demand any facial expression time; therefore, they may be used even under the tightest stay-at-home rules.

If you’re not sure what to anticipate during your phone interview questions, here are some of the most frequent questions you could be asked, as well as some telephonic interview tips on how to respond to them confidently.

Also Read: Multithreading interview questions

Top 20 Telephonic Interview Questions

1. Why did you quit your previous position?

Expected answer – My employer was unable to keep its full employment when the coronavirus epidemic forced industrial closures. I was let off from my job, as were many others, owing to a drop in business.

2. Can you explain to me your primary responsibilities in your previous position?

Expected answer – My previous position’s responsibilities were quite similar to the job role in your post. I was primarily responsible for ensuring client satisfaction by offering direct help as needed as a customer care representative. I assisted with various elements of the purchasing process, such as problems during checkout, in addition to addressing product inquiries. My objective was always to be kind and professional, ensuring that I could be a steady, guiding influence if a customer became frustrated or needed more assistance.

3. How much do you expect to get paid?

This is probably one of the most important telephone interview questions.

Expected answer – Professionals with my level of expertise performing responsibilities similar to those stated in your job post earn between Rs. 40,000 and Rs. 45,000 per year, according to my research. I’d settle for something in that ballpark, implying that the entire pay package on offer is likewise competitive.

4. Which of your characteristics will benefit you the most in this role?

Expected answer – In previous positions, I’ve discovered that my ability to communicate has been critical to my success. I’ve been able to work smoothly with a variety of teams because of my ability to explain complicated material to those who aren’t acquainted with my realm of experience. As a result, we were able to achieve greater project success rates since information could flow freely, ensuring that everyone would be on the same page and concentrated on the same goals.

5. What can you do to assist the company’s success?

Expected answer – I was capable of implementing new policies that increased overall productivity in my previous employment. Finally, efficiency and performance were enhanced, resulting in a 35% increase in revenue. I am certain that my commitment to process improvement and efficiency will enable me to generate comparable outcomes in my future role, allowing me to contribute to any marketing department.

6. What is your biggest flaw?

Expected answer – I tend to be a bit formal when I initially join a team. While I like meeting new people, I require some time to adjust to my new surroundings and build relationships with my co-workers. Normally, I try to combat this by interacting with individuals and learning more about them as quickly as possible. This guarantees that I don’t come off as aloof, speeding up my integration with the group.

7. Can you explain your dream, boss?

Expected Answer – In general, I prefer supervisors who are forthright about my goals and milestones. Whenever the need arises, those act as guiding principles, helping me to move forward without direct supervision.

8. Can you give me an example of a moment when you had to overcome a challenge?

Expected Answer – In my past job, I was working on a project that was on the verge of being late. A team member was late on their responsibilities, causing a bottleneck for the rest of us. Rather than sitting back, I approached my teammate and inquired if I could assist them in catching up.

9. What do you do if you and a co-worker have a disagreement?

Expected Answer – When a co-worker and I disagree, my first aim is to comprehend their viewpoint thoroughly. I learn about their point of view by using active listening skills and asking meaningful questions when appropriate to have a better understanding.

10. What drives you to be the best in your job?

Expected Answer – My primary motive is the satisfaction of knowing that I have aided someone. When a consumer contacts us with a problem, they are frequently irritated and angry. I can ease that stress and improve their day by doing my job effectively.

11. What are your impressions about our firm?

Expected Answer – Your firm appears to be a leader in a database as well as website security for major corporations, based on what I’ve read. That seems interesting to me, and it’s something I hope to find in my future career.

12. How did you manage to find out about the job?

Expected Answer – I’ve always wanted to work for a more significant business in this sector since the beginning, and I believe you’re one among the sector’s leaders.

13.Why are you considering leaving your current employer?

Expected answer – I’m searching for additional opportunities to lead. I’ve worked at my employer for three years and have thoroughly loved my time there, but I believe I’m ready to advance in my profession.

14. How much money do you want to make?

Expected Answer – Currently, I’m concentrating on finding a job that is a good match for my skills.

15. What makes you so special that we should recruit you?

Expected Answer – According to the job description, you’re seeking someone with previous experience, and I think I’m a suitable match.

16. In five years, where do you see yourself?

Expected Answer – I’m pleased you inquired. In five years, I envision myself taking on greater responsibility, either as a manager or as an individual contributor at a higher level.

17. Tell me about a moment when you didn’t succeed.

Expected answer – I’m always thinking about whether a conversation with a team member should take place in front of others or behind closed doors, and it’s helped me become a stronger leader.

18. What methods do you use to make decisions?

Expected answer – I usually make a list of all accessible alternatives and then assess the benefits and drawbacks of each. If the choice has an influence on other teams or persons, I’ll ask for their input as well.

19. What has been your experience as a leader?

Expected Answer – Employers want candidates who can take charge of projects and tasks, even if it is not their primary responsibility. Additionally, this demonstrates that you have space to advance and may be promoted in the future.

20. What characteristics would you use to describe yourself?

Expected Answer – I’d characterize myself as meticulous and dedicated. I’m a stickler for details, and I’m proud of my work ethic.

Also Read: 50 DOT NET Interview Questions and Answers

Tips for a Telephonic Interview

  • Select a suitable area: Companies usually notify you ahead of time when they are going to conduct a telephonic interview. Choose a location where you won’t be interrupted while speaking.
  • Request that your family members refrain from bothering you throughout the interview. Get yourself a decent phone, ideally a landline.
  • Make a physical copy of your cover letter as well as resume and have it with you at all times. To take notes, have a notepad and a pen on hand.
  • Make sure you’re not hammering away at your computer’s keys too loudly.
  • Invisibility is one of the many benefits of a telephone conversation. Prepare ahead of time for anticipated inquiries and jot down key topics on a sheet of paper.


Given above are some of the most common and important telephone interview questions and answers. Even if you spend too much time on the phone, you won’t be able to perfect a phone interview. So, remember these telephone interview tips to go one inch ahead to the job.


More Resources : BPO Interview Questions & Answers | Java Interview Questions | Finance Interview Questions | Work From Home Jobs

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