LOCATION: Mumbai, Fort
DOMAIN: Windows
Level (L1/L2/L3): L2
Required Relevant Domain Experience: 4-6 Years relevant experience
Job Type (Onsite/Remote) : Onsite
Shift details (General/ 24X7) : Onsite support 24 X 7
Qualification
B.E./Diploma/BSC/BTech (No education gap, Full time)
- B.E. / Diploma [ In Computers Science, IT ,
Electronics & Telecommunication ] [ Civil and
Mechanical not preferred]
- B.Sc. -IT
- BCA or MCA [Full time course from a
reputed University]
- No gap in education [Passing year for S.S.C , H.S.C.
And Degree/Diploma to be mentioned]
Certifications Required if ANY: Relevant Certification (Preference)
Specific Remarks/Requirement by customer : Windows troubleshooting and Hyper-V working experience is Mandatory
Role Purpose
We are seeking an experienced Windows Administrator to join our team. The ideal candidate will
have strong technical skills and experience in managing and supporting Windows Servers including
Hyper-V Cluster, IIS basic troubleshooting and new server provisioning, Hardening, patching in day-to- day operations.
Job Responsibilities
- Proactive Monitoring of all the servers using BSE tools
- CPU & Memory utilization & monitoring.
- Microsoft Windows Resources, Event logs & critical services Monitor.
- Monthly report on server availability
- Respond to and own Incident till resolution
- Engage customer contracted hardware and software support vendors to facilitate incident
resolution
- Work with customer support teams to review & resolve incidents
- Co-ordinate customer contacts with BSE vendors in case of hardware failures or involvement
of third-party vendor is required.
- Reinstallation of OS, in case of OS crashes and for the problems where reinstallation of OS is
required.
- Perform restoration of all components at time of system failure or file system corruption
- Correlate related incidents together into a problem ticket and manage through the problem
management process
- Patch OS for Security patches and release management for the same.
- Creation/deletion/configuration of VMs, Creating/Deleting VM Snapshots.
- Reporting VM performance status using Native tools/monitoring tools
- Manage Hyper-V 2012/2016 Clusters
- Manage Access rights and folders
- OS hardening as per the policy recommendations by BSE
- IIS Basic troubleshooting
- Server Inventory Management
Technical Skills/Knowledge Requirement
- Hyper-V Management (Must)
- Failover Cluster Configuration and Management (Must)
- IIS troubleshooting (Must)
- Security patching and Hardening (Must))
- Server commissioning and decommissioning
- OS Migration In place and Side by side (Must)
- Server Performance troubleshooting
