Windows System Admin L2

JOB Description for Windows System Admin L2

Customer Name

Axis Bank

WVL LOCATION

Mumbai / Bangalore

DOMAIN

Windows

Level (L1/L2/L3)

L2

Required Relevant Domain Experience

More than 4 years

Job Type (Onsite/Remote)

Onsite

Shift details (General/ 24X7)

24x7

Qualification

B.E./Diploma/BSC-IT

Certifications

Any Certification on Windows / VMware technologies is a must

Role Purpose

System Admin Support Services for enhancing the service quality to their business users.

JOB RESPONSIBILITIES

• Review of daily/weekly/monthly checklist
• Event log analysis at regular interval for maintaining the integrity of servers
• Repeat Incident / Alert Analysis
• Managing / reconfiguring of DHCP scopes and reservations
• Managing / reconfiguring of DNS
• System State backup
• Managing / reconfiguring terminal services, cluster services, file servers, CA
• Servers KMS
• Necessary support for restoration or drill
• Preparation of MIR for Major Incidents
• Reinstallations raise due to incidents
• Vendor coordination
• Incident / Request Fulfillment / Change management
• Create Various Infra reports and share with BankIT Team
• Cloud Windows Server provision Hardening

Technical Skills/Knowledge requirement

1. Windows Server System troubleshooting skills.
2. Ticketing Tools knowledge skills required.
3. Requires experience in managing incidence calls tickets.