Windows Admin L1,L2

Role Purpose

• We are seeking an experienced Windows Administrator to join our team. The ideal candidate will have strong technical skills and experience in managing and supporting Windows Servers including Hyper-V Cluster, IIS basic troubleshooting and new server provisioning, Hardening, patching in day-today operations.

JOB RESPONSIBILITIES

• Proactive Monitoring of all the servers using BSE tools
• CPU & Memory utilization & monitoring.
• Microsoft Windows Resources, Event logs & critical services Monitor.
• Monthly report on server availability
• Respond to and own Incident till resolution
• Engage customer contracted hardware and software support vendors to facilitate incident resolution
• Work with customer support teams to review & resolve incidents
• Co-ordinate customer contacts with BSE vendors in case of hardware failures or involvement of third-party vendor is required.
• Reinstallation of OS, in case of OS crashes and for the problems where reinstallation of OS is required.
• Perform restoration of all components at time of system failure or file system corruption

Technical Skills/Knowledge Requirement

• Hyper-V Management (Must)
• Failover Cluster Configuration and Management (Must)
• IIS troubleshooting (Must)
• Security patching and Hardening (Must))
• Server commissioning and decommissioning
• OS Migration In place and Side by side (Must)
• Server Performance troubleshooting
• Correlate related incidents together into a problem ticket and manage through the problem management process
• Patch OS for Security patches and release management for the same.
• Creation/deletion/configuration of VMs, Creating/Deleting VM Snapshots.
• Reporting VM performance status using Native tools/monitoring tools
• Manage Hyper-V 2012/2016 Clusters
• Manage Access rights and folders
• OS hardening as per the policy recommendations by BSE
• IIS Basic troubleshooting 19) Server Inventory Management