Walkin Drive For Research and Exceptions- Bangalore on 30th Dec

Greetings from Infosys BPM Ltd.,

We are hiring for Walkin Drive forResearch and Exceptions (Merchant Financial Services) Domain for Bangalore. Please walk-in for the interview on 30th December 2025 in Bangalore.

Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application.

Please mention Candidate ID on top of the Resume ***

Senior Process Executive - 1Yr to 2Yrs experience:

https://career.infosys.com/jobdescjobReferenceCode=PROGEN-EXTERNAL-234695

Process Specialist- 2Yr to 4Yrs experience:

https://career.infosys.com/jobdescjobReferenceCode=PROGEN-EXTERNAL-234700

Interview details:

Interview Date: 30th December 2025

Interview Time: 9.30 AM to 12 PM IST

Interview Venue:

Bangalore, E-City Phase-2, Infosys Limited, No. 40/P-41/P,

Building: 68, Gate: 2, Electronic City phase 2, Industrial Area, Konappana Agrahara, Bangalore 560100.

Landmark: In Between Sunik Industries and Tejas Networks.

Please find below Job Description for your reference:

• Job Location: Bengaluru
• Qualification: B.Com/ BBA/ MBA/ M.Com (Commerce back-ground) only
• Experience: 1- 4 Years
• Notice Period: Immediate Joiners Only
• Shift: US shifts/ Night Shifts (06:30 PM to 03:30 AM)
• Week Offs: Rotational Offs
• Work From Office is mandatory (5 days)
• Job Level: 2A/ 3A
• Designation: Senior Process Executive/ Process Specialist

Job Summary:

This role is part of a diverse team that supports multiple Lines of Business (LOBs) across the organization. The primary responsibility is to manage transaction exceptions and perform critical back-office functions to ensure operational accuracy and efficiency. The position requires strong attention to detail, problem-solving skills, and the ability to work across multiple systems and processes.

Key Responsibilities:

Transaction Exception Management:

• Handle front-end and back-end transaction rejects.
• Resolve debit exceptions promptly and accurately.

Back Office Operations:

• Process ACH rejects and returns.
• Research and resolve missing deposits.
• Perform monetary adjustments and financial reconciliations.
• Manage equipment billing and related inquiries.
• Respond to miscellaneous back-office email requests, including:

Contract requests

Statement requests

ACH returns/rejects

Cross-LOB Support:

• Collaborate with multiple business units to ensure timely resolution of operational issues.
• Maintain compliance with internal policies and regulatory requirements.

Documentation & Reporting:

• Maintain accurate records of all transactions and adjustments.
• Prepare reports for internal audits and management reviews.

Qualifications:

Education:

• Bachelors degree in Finance, Business Administration, or related field (or equivalent experience).

Experience:

• 1-4 years in financial operations, payment processing, or back-office support.
• Familiarity with ACH processes and transaction exception handling.

Skills:

• Strong analytical and problem-solving abilities.
• Excellent communication and organizational skills.
• Proficiency in MS Office and financial systems.
• Ability to manage multiple tasks in a fast-paced environment.

Documents to Carry:

• Carry a printout your updated resume.
• Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
• All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)

Mandatory to carry:

Smartphone with good front camera, charger and Headset for Assessment, Government ID proof Hardcopy.

Pointers to note:

• Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
• Original Government ID card is must for Security Clearance

Thanks & Regards,

Infosys Recruitment Team.