Voice and Non Voice Process

Company name confidential

Hyderabad

Fresher

0.5 - 3.5 LPA

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Posted 11 hours ago
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Job Description

Description

We are looking for enthusiastic individuals to join our team in the Voice and Non Voice Process. This role is ideal for freshers or entry-level candidates who are eager to start their career in customer service. You will be responsible for assisting customers through various communication channels, ensuring their inquiries are handled efficiently and effectively.

Responsibilities

Handle inbound and outbound calls for customer queries and support.
Assist customers via email and chat for non-voice processes.
Provide accurate information regarding products and services.
Resolve customer complaints and issues in a timely manner.
Maintain a positive and professional attitude towards customers at all times.
Document all interactions and transactions in the database accurately.
Collaborate with team members to improve service delivery and customer satisfaction.

Skills and Qualifications

Excellent verbal and written communication skills in English and Hindi.
Strong problem-solving skills and ability to think on your feet.
Basic computer skills including familiarity with MS Office and data entry.
Ability to work in a fast-paced environment and handle multiple tasks.
Customer service orientation with a passion for helping others.
Flexibility to work in shifts as required.
only 2021 to 2025 passout students

PACKAGE : Freshers 2.5lpa

Experience : 3.4lpa

Providing 1 way cab facility

5 days working 2 week off

Contact :7893484590

Email : [Confidential Information]

Spotlight

Cafeteria, Office cab/shuttle, Annual leaves

Education

Any Graduate, Graduate Diploma, Master of Accounting, Bachelor Of Technology (B.Tech/B.E), Doctor of Medicine (M.D/M.S), Masters in Technology (M.Tech/M.E), Masters in Arts (M.A), Bachelor of Dental Surgery (B.D.S), Bachelor of Homeopathic Medicine and Surgery (BHMS), Master of Planning (M.Plan), Bachelor of Science (B.Sc), Bachelor in General Studies (BGS), Bachelors of Law (B.L/L.L.B), Bachelor of Applied Science (BAS), Master OF Business Administration (M.B.A), Bachelor of Ayurvedic Medicine and Surgery (BAMS), Bachelor of Arts (B.A), Master of Commerce (M.Com), Master of Law (M.L/L.L.M), Doctor of Audiology (AuD), Master of Education (M.Ed), Bachelor of Commerce (B.Com), Master of Liberal Arts (MLA/ALM), Doctor of Jurisprudence, Master of Music (MM/MMus), Bachelor of Business Administration (B.B.A), Bachelor Of Pharmacy (B.Pharm), Doctor of Ministry, Masters in Communications Disorders (MCD), Master of Fine Arts (MFA), Bachelor of Music Education (B.M.E.), Doctor of Psychology (Psy. D./D. Psych.), Master of Professional Accountancy (MPA), Bachelor of Social Work (B.S.W), MBBS, Doctor of Public Health (DrPH), Doctor of Musical Arts (DMA), Master of Tax Accounting, Master of Health Administration (MHA), Doctor of Science (DSc/ScD), Doctor of Veterinary Medicine (DVM), Bachelor of Music, Master of Health Science (MHSc), Master of Public Administration (MPA), Master of Real Estate Development, 12th Class (XII), Master of Public Health (MPH), Bachelor of Education (B.Ed), Master of Pharmacy (M.Pharm), Master of Divinity, Masters of Architecture (M.Arch), Doctor of Education, Bachelor of Interdisciplinary Studies, Master of Natural Resources (MNR), Master of Library & Information Science (MLIS), Bachelor in Hotel Management (B.H.M), Bachelor of Architecture (B.Arch), Master of Social Work (M.S.W), Master in Landscape Architecture, Doctor of Physical Therapy, Doctor of Dental Surgery/Medicine (DDS/DMD), Doctor of Optometry, Doctor of Pharmacy (PharmD), Master in Computer Application (M.C.A), Master of Library Science, Doctor of Nursing Practice (DNP), Doctor of Chiropractic (DC), Master of Technical & Professional Communication, Bachelor of Health Science, Doctor of Business Administration (DBA), Bachelor Of Computer Application (B.C.A), Bachelor of Liberal Arts (BLA/ALB)