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semi non voice process, basic communication 13,500, excellent communication 17000

Fresher
1.5 - 2.5 LPA
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  • Posted a month ago
  • Over 300 applicants
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Job Description

Description

We are seeking enthusiastic and motivated individuals for the Semi Non-Voice Process role. This position primarily involves assisting customers through non-voice channels, focusing on delivering high-quality support and service.

Semi non voice process, basic communication 13,500, excellent communication 17,000

Responsibilities

  • Assist customers with inquiries and support via non-voice channels.
  • Maintain accurate records of customer interactions and transactions.
  • Follow up with customers to ensure their issues are resolved.
  • Collaborate with team members to improve customer service processes.
  • Provide feedback to management on customer service trends.

Skills and Qualifications

  • Excellent verbal and written communication skills in English.
  • Proficiency in using computers and customer service software.
  • Strong problem-solving abilities.
  • Ability to work independently and as part of a team.
  • Familiarity with basic office software (e.g., MS Office Suite).
Spotlight
  • Cafeteria, Office gym, Joining goodies

Bachelor of Science (B.Sc), Bachelor of Arts (B.A), Bachelor of Education (B.Ed), Bachelor of Business Administration (B.B.A), Bachelor of Commerce (B.Com), Bachelor of Architecture (B.Arch), Bachelor Of Computer Application (B.C.A)

About Company

Campus Marg India formally known as CMI , is set up with the vision of adding values to organizations by utilizing the human capital in the right way at the right corners through the most invincible man power. We believe human resource is the strength of any organization; It is with this understanding that we are driven to provide our clients with best talent and right cultural fit.

We offer expert services for executive leadership, mid-tier employees and contract staff in the fields of IT/ITES,BPO/KPO,FMCG/Retail /Healthcare/ Banking & BFSI/Industries.

We can rest assured that our specialist will act as an extension of your hr department and will work efficiently and tirelessly to speedily identify the right talent and get the job done.

CMI formed in the year 2009 in Hyderabad. Its formed as a Multiple Vertical Consulting Firm, we are spread in different verticals comprising of Staffing, Recruitment, Pay roll& Consulting.

Established with a simple goal, to be the leading consulting enterprise. We have achieved a milestone of 30 million turnover in 2013-14. Built with the strong belief of providing end-to-end consulting, and assist companies to receive information anywhere, anytime in most efficient and hassle-free format through CMI.

Job ID: 141081091