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We are looking for a strategic and experienced leader to drive end‑to‑end insurance claims management across all insurance lines.
The role involves:
•Oversight of claims operations across General Insurance, Health Insurance & Life Insurance
•Strengthening insurer partnerships and ensuring adherence to SLAs/TATs
•Governance, compliance, and regulatory alignment
•Customer‑centric claim resolution and escalation management
•Team leadership, performance monitoring, and process enhancement
Ideal Candidate:
•Strong experience in Claims leadership (GI/HI/LI)
•Proven expertise in Bancassurance ecosystems
•Excellent stakeholder management and decision‑making skills
•Ability to manage large portfolios with a focus on governance and customer outcomes
Education: Graduation or above (preferrable Engineering Graduate). Candidate from Insurance Institute of India would be considered an added qualification.
Job ID: 145566849