UX/UI Designer

Essential Duties and Responsibilities:

• Design enhancements and new features that improve the self-service experience and overall usability of the portal.
• Create wireframes, user flows, and interactive prototypes.
• Develop designs into responsive, accessible frontend code.
• Produce visually compelling digital flyers, promotional materials, and communications to support product launches, updates, and marketing campaigns.
• Work with development teams to implement UX/UI enhancements within ServiceNow, ensuring consistent styling and optimal user experiences.
• Conduct user research and usability testing to inform and validate design decisions.
• Partner with stakeholders to improve and elevate the TPx.com website, ensuring visual design and user experience align with business objectives and marketing strategies.
• Work closely with cross-functional teams in an agile environment to ensure smooth handoff and implementation of design solutions.

Qualifications:

• 35+ years of professional experience in UX/UI design.
• Strong proficiency in Figma and Adobe XD for design and prototyping.
• Hands-on experience with front-end development (HTML, CSS, JavaScript).
• Experience designing and developing within ServiceNow or similar enterprise platforms.
• Experience creating marketing visuals, digital flyers, or branded communications.
• A solid understanding of UX principles, self-service flows, and customer-centric design.
• Excellent problem-solving, communication, and collaboration skills.
• Experience working within agile or iterative development cycles.