Summary:
We are seeking a skilled professional with a Bachelor's degree in User Experience, Technology, Engineering courses, or equivalent preferred. The candidate will be responsible for creating and maintaining high-quality content across various touchpoints to enhance user experience.
Responsibilities:
- Write clear and concise content across multiple touchpoints, including labels, navigational elements, dialog boxes, menus, email templates, tutorials, and notifications.
- Drive consensus across teams and advocate for solutions that balance the needs of multiple stakeholders.
- Ensure consistency is maintained across the application.
- Review business requirements to create copy that fits.
- Participate in the product development process to ensure the design is intuitive.
- Conduct competitor analysis and user research to inform content strategy.
- Optimize and refine existing copy based on changing requirements.
- Create and maintain a content style guide and rationale documentation for in-app content standards.
Requirements:
- Minimum 4 years of experience in in-app content (UX) writing.
- Excellent written and spoken communication skills.
- Working knowledge of UX and digital content principles.
Required Skills:
- Knowledge of accessibility standards.
- Basic knowledge of Figma.
- Experience working with B2B and Cat digital, construction/mining/Energy & Transportation industries.
- Experience with wireframes or functional specs is a plus.
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