Description
We are seeking an experienced US IT Account Manager based in India to manage and grow our client relationships in the US market. The ideal candidate will have a proven track record in account management within the IT industry and will be responsible for driving business growth and ensuring client satisfaction.
Responsibilities
- Develop and maintain strong relationships with existing clients in the US.
- Identify and pursue new business opportunities in the IT sector.
- Collaborate with internal teams to ensure client needs are met effectively.
- Manage client accounts and provide regular updates on project status and performance metrics.
- Negotiate contracts and agreements with clients to maximize profitability.
- Conduct market research to stay informed about industry trends and competitor activities.
- Prepare and deliver presentations to clients and stakeholders.
Skills and Qualifications
- Bachelor's degree in Information Technology, Business Administration, or a related field.
- 8-15 years of experience in account management or business development, preferably in the IT sector.
- Strong understanding of IT products and services, including software, hardware, and cloud solutions.
- Excellent communication and interpersonal skills to build and maintain client relationships.
- Proficient in CRM software and Microsoft Office Suite.
- Ability to analyze data and market trends to inform business strategies.
- Strong negotiation and problem-solving skills.
