Join Product Administration, the center of expertise for fund oversight within Asset Management Client Service. You'll help safeguard investor outcomes by ensuring best-in-class service delivery from external administrators across a diverse fund platform. This is a high-impact role with broad exposure to governance, regulation, reporting, and cross-functional partnership.
As a Product Administration Associate within the Asset Management Client Services Team, you deliver risk-based oversight of US Mutual Funds, ETFs, Collective Investment Funds, and select private vehicles supported by external service providers. You manage BAU fund oversight activities, vendor service delivery, and governance reporting to ensure high standards, strong controls, and timely issue resolution. You partner closely with Portfolio and Risk Management, Legal, Compliance, Product Development, Client Service, and vendors to maintain operational excellence and regulatory readiness.
Job Responsibilities
- Execute a risk-based oversight model for proprietary funds across daily operations, controls, and issue management.
- Oversee daily NAV production, expense accruals, fee billing, price publication, and distribution activities performed by service providers.
- Review fund financial statements and support audits by coordinating evidence, responses, and ownership of auditor relationships.
- Validate fund regulatory filings and disclosures, including N-PORT, N-CEN, NQ (Part F), CPO-PQR, and NPX submissions.
- Maintain data quality by reviewing data entry and ongoing updates across internal platforms and fund databases.
- Monitor legal publication requirements for prices, prospectuses, shareholder notices, and related communications.
- Manage the dividend distribution process, ensuring accuracy, timeliness, and control alignment.
- Collaborate daily with US oversight counterparts to coordinate deliverables, resolve breaks, and align on risks and priorities.
- Prepare governance materials, including minutes and 15(c) disclosures, for committees and Boards to evidence oversight outcomes.
- Lead vendor oversight through ongoing performance management, participation in oversight forums, and remediation tracking.
- Produce metrics, management reporting, and month/quarter-end reporting to escalate risks, incidents, and initiative status.
Required qualifications, capabilities and skills
- Bring at least 8 years of fund services experience spanning fund accounting/operations, financial reporting, and regulatory reporting.
- Demonstrate deep expertise in fund oversight and service provider management across pooled vehicles.
- Apply strong knowledge of fund structures and lifecycle activities from investment, operational, regulatory, accounting, and reporting perspectives.
- Interpret US GAAP, IFRS, US Regulation S-X, and the US Investment Company Act of 1940 requirements in a control-focused environment.
- Explain core fund concepts such as NAV, custody, transaction costs, leverage/global exposure, and reconciliation processes.
- Assess valuation considerations and mutual fund taxation fundamentals relevant to financial reporting and oversight.
- Partner effectively across Portfolio/Risk, Legal, Compliance, Product, Client Service, and vendors to drive outcomes under tight deadlines.
Preferred qualifications, capabilities and skills
- Leverage advanced MS Office skills (Excel, PowerPoint, Word, Outlook) to produce oversight packs, metrics, and reporting.
- Utilize automation tools such as Alteryx, Xceptor, or Python to streamline oversight, reporting, and control evidence production.
- Apply practical AI/LLM prompting skills to improve BAU efficiency and documentation quality.
- Communicate clearly and concisely across written, verbal, and executive-ready governance formats.
- Influence stakeholders through strong consensus-building skills across groups with differing viewpoints.
- Solve complex, ambiguous problems with structured analysis, strong judgement, and attention to detail.
- Demonstrate a proactive, continuous-improvement mindset with strong ownership and commitment to risk and control standards.
