- Effectively address client satisfaction & renewal.
- Develop a strong understanding of clients marketing and business objectives and drive high quality audience acquisition.
- Procuring & Building Vendor / Suppliers network for temporary manpower.
- Getting briefs from different account executives and assigning the same within the response team while keeping a check on the work balance. Managing temporary manpower resources and other cost centres including tele-calling cost, courier & dispatch and overall cost of operation as set by the HOD from time-to-time. Managing the internal profit and loss statements for all projects on audience acquisition
- Increase the effectiveness and efficiency of subordinates, follow best practices, manage & train resources. Hire and build a team of Professionals primarily involved in Response. Manage tracking and reporting of performance to ensure team accountability and quality of deliverables.
- Create a healthy inter-departmental coordination environment with other departments
Qualification:- Graduation in any stream.
- High level of understanding of the communication disciplines.
- Assertive and able to take charge of a situation whenever necessary with the ability to lead, motivate and influence others.
- Should be able to manage time and projects efficiently.
- PC skills in Microsoft Office applications enough to create spreadsheets and make PowerPoint presentations.
- Meticulous, detailed, well organized and ability to work independently to meet client deadlines.
