Travel Operations Specialist

Job description:

We are looking for a detail oriented and proactive Travel Operations Specialist to manage day-to-day travel operations. The ideal candidate will be responsible for handling all travel bookings, coordinating with vendors, and ensuring smooth travel arrangements for clients. This role requires strong organizational skills, vendor management capabilities, and the ability to work in a fast-paced, rotational shift environment.

Key Responsibilities:

1. Handle end-to-end travel bookings including domestic and international flights

2. Manage reservations, cancellations, rebookings, and itinerary changes

3. Coordinate with airlines, travel partners, and third-party vendors

4. Maintain strong relationships with vendors to ensure competitive pricing and service quality

5. Monitor booking accuracy and ensure compliance with company policies

6. Resolve customer queries and operational issues in a timely manner

7. Track and manage vendor performance and service delivery

8. Maintain records of bookings, invoices, and vendor agreements

9. Work closely with internal teams to ensure seamless service delivery

10. Stay updated with airline policies, fare rules, and travel regulations

Required Skills & Qualifications:

• Bachelor's degree in any discipline (Hospitality/Travel & Tourism preferred)
• 1-3 years of experience in travel operations or a similar role
• Hands-on experience with flight booking systems
• Strong vendor management and negotiation skills
• Excellent communication and coordination abilities
• Flexibility to work in rotational shifts

Interested Candidates can share their resume at [Confidential Information]