In this role, you will:
- Manage and develop teams of individual contributors or managers in roles with moderate complexity and risk on enterprise aligned Agile practices and the product operating model to maximize the delivery of business value and ensure alignment with the Wells Fargo Agile playbook, enterprise coaching practices, and related views on scaling Agile
- Coach and support the team, guide changes to reduce dependencies, monitor and improve team cohesion and guide team self-organization and autonomy
- Determine appropriate strategy and actions of the team as a leader devoted to helping the team manage and remove obstacles to meet moderate to high-risk deliverables
- Ask open and thoughtful questions to help employees rethink and change the way they structure work, enhance the understanding of Agile practices, improve interactions and ensure the right process and tools to enable success
- Foster a culture of continuous organizational learning and improvement, change management, and process adoption of Agile via metrics, benefits realization, outcomes, retrospective findings, and interactive communications within and beyond your team
- Partner with engineering and product leadership to foster a strong relationship between engineering managers, product managers, product owners, and Scrum Masters
- Collaborate with and influence all levels of professionals, including senior managers and enterprise coaching organizations to ensure a continuous feedback loop with coaching, product development, metrics, and tooling
- Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives
- Develop and guide a culture of talent development to meet business objectives and strategy
Required Qualifications:
- 6+ years of Agile (Scrum, product owner or development operations) experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 3+ years of management or leadership experience
Desired Qualifications:
- Proven experience (6+ years) in agile transformation, coaching, or a related leadership role, with a strong background in managing and mentoring Scrum Masters.
- Deep expertise in agile methodologies (Scrum, Kanban, SAFe, etc.) and a track record of driving successful agile delivery in complex, cross-functional environments.
- Exceptional communication and stakeholder management skills, with the ability to influence and collaborate effectively with product, engineering, and leadership teams.
- Certification in agile coaching (e.g., ICF, Agile Coach Certification) or Scrum (e.g., PSM, CSP) is highly preferred.
Job Expectations:
- Lead, mentor, and manage a team of Scrum Masters, providing guidance on agile best practices, problem-solving, and professional development.
- Collaborate with product and engineering stakeholders to identify inefficiencies, bottlenecks, and opportunities for improvement in agile delivery processes.
- Develop and implement strategic improvement plans to enhance team performance, delivery effectiveness, and alignment with organizational goals.
- Drive continuous improvement initiatives across EDP products, fostering a culture of adaptability, innovation, and operational excellence.
- Monitor and report on transformation progress, ensuring measurable outcomes and alignment with broader business objectives.
Role: Principal Program Manager
Industry Type: IT Services & Consulting
Department: Project & Program Management
Employment Type: Full Time, Permanent
Role Category: Technology / IT
Education
UG: Any Graduate
PG: Any Postgraduate
