Ticketing Executive

Mantras2success Consultants

Ahmedabad

0-4 Years

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Posted 5 days ago
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Job Description

Key Responsibilities:
Flight Reservations & Ticket Issuance:
Book and issue international air tickets using GDS platforms (e.g., Galileo, Amadeus, Sabre), ensuring accuracy in fare selection and itinerary construction.
Reissuance, Exchanges & Refunds:
Process ticket modifications, cancellations, reissues, and refunds in line with airline policies and fare rules.
Fare Construction & Optimization:
Construct and verify international fares and routings manually and via GDS to ensure cost-effective options for clients.
Customer Support:
Assist clients with queries related to international flights, including baggage policies, seating, check-in requirements, and schedule changes.
Ensure Compliance:
Stay up-to-date with airline regulations, IATA standards, visa and entry requirements, and international travel advisories to provide accurate information.
PNR Management:
Efficiently manage Passenger Name Records (PNRs), ensuring they are ticketed, updated, and queued for follow-up actions.
Coordination with Airlines & Vendors:
Liaise with airline representatives to resolve ticketing issues, confirm special service requests (SSR), and ensure smooth communication.
Accuracy & Documentation:
Maintain meticulous records of tickets issued, fare sheets, refunds processed, and supplier communications for audit and reference.
Reporting & Reconciliation:
Coordinate with the accounts team for invoice generation, fare reconciliation, and payment processing.
Handle Group Bookings (if required):
Support group fare negotiations and manage group PNRs for international travel.
Qualifications:
Experience: Minimum 2-4 years of hands-on experience in international air ticketing.
GDS Systems: Strong knowledge of GDS platforms (Amadeus, Sabre, Galileo, etc.).
Knowledge: Familiarity with IATA and airline fare rules, refund policies, and international routing.
Skills:
Excellent attention to detail and problem-solving abilities.
Ability to work efficiently in a fast-paced, deadline-driven environment.
Good written and verbal communication skills in English; additional language skills are a plus.
Key Skills:
IATA
Galileo
GDS
Ticketing
Tourism
International Air Ticketing
Fare Construction

More Info

Job Type:

Permanent Job

Industry:

Recruiting, Staffing Agency

Role:

Reservation and Ticketing

Function:

Travel/Airlines

Employment Type:

Full time

Open to candidates from:

Indian

About Company

Mantras2success Consultants

Mantras2Success aims to be a one stop solution for all the career-related problems of the modern- day professional. We provide job advice along with our top notch recruitment services that are smooth and hassle free, in nature. On the other end, we aid companies in the following ways - 1) Helping them recruit great talent by offering a pool of candidates for them to select 2) Through HR Consulting, we help companies make appropriate HR policies procedures so that HR can be a driver of growth for them. In a nutshell, we bridge the gap between skills and opportunities, and we do it the best in the market.

Job ID: 122264761

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