About The Opportunity
Primary Job Title: Travel Consultant
A dynamic role in the Travel & Tourism sector focused on delivering end-to-end corporate and leisure travel solutions across India. This on-site position supports high-touch client servicing, supplier negotiation, and accurate ticketing operations to ensure seamless travel experiences for business and leisure travelers.
Role & Responsibilities
- Manage end-to-end travel bookings—flights, hotels, transfers, car rentals, and curated tour packages—for corporate and leisure clients.
- Use GDS platforms to create and manage PNRs, perform fare construction, and issue e-tickets while ensuring compliance with fare rules and BSP procedures.
- Prepare detailed itineraries and quotations, process amendments and cancellations, and handle refunds and fare audits promptly.
- Advise clients on visa/documentation requirements, travel insurance options, and country-specific entry rules; coordinate visa support where required.
- Negotiate rates and manage relationships with hotels, airlines, and ground suppliers to optimise inventory, commissions, and client value.
- Maintain accurate CRM records, generate invoices and reports, meet SLA turnaround times, and resolve client escalations with professionalism.
Skills & Qualifications
Must-Have
- Amadeus
- Sabre
- Galileo
- PNR management
- Fare construction
- Ticketing (BSP/e-ticketing)
Preferred
- Salesforce CRM
- Visa documentation processing
- IATA accreditation
Qualifications
- Proven experience in travel agency or corporate travel operations with strong operational accuracy.
- Fluent English; proficiency in regional Indian languages is an advantage.
- Available to work on-site in India and flexible to meet client service hours and peak travel windows.
Benefits & Culture Highlights
- Competitive salary with commission and performance incentives tied to client retention and sales.
- Structured training, product certifications, and clear career progression within travel operations and account management.
- Fast-paced, collaborative office culture with exposure to large corporate accounts and international itineraries.
Skills: sabre,operations,galileo,ticketing,crm,travel,documentation,management,amadeus
