Telesales Specialist

Job Title: Auditor- Presales

About SolarSquare:

At SolarSquare we are building the Home-Energy brand of future India. We help homes switch to rooftop solar and move away from traditional coal electricity. We are a full-stack D2C residential solar brand - designing, installing, maintaining (after-sales) and financing solar systems for home-owners across India.

In 3 years we have scaled to become the leading residential solar brand in India. We are obsessed with quality, customer service and innovating to make it simple for homes to switch to solar. We are looking for leaders to join us in this mission.

Know us a bit better through these links:

• Techcrunch SolarSquare article
• Elevation - Podcast with SolarSquare Founders
• Startup by IIT Grads Helps Indian Homes Run on Zero Electricity, Earns Rs 200 Crore in Revenues
• The Climate Conversations ft Solar Square
• Elevation Capital - SolarSquare

Job Description

We are looking for a professional who can handle outbound telesales along with call auditing and quality monitoring responsibilities. The role involves achieving sales targets while ensuring high-quality and compliant customer interactions.

Key Responsibilities

Telesales:

• Make outbound calls to customers to sell products/services
• Achieve assigned sales targets
• Handle objections and follow up with potential customers
• Update customer details in CRM systems

Call Quality & Auditing:

• Listen to and audit telesales calls
• Check call quality, script adherence, and compliance
• Prepare quality reports and provide feedback
• Identify gaps and suggest improvements

Eligibility & Experience

• Graduate in any discipline
• 13 years of experience in telesales, outbound sales, or call quality/audit roles
• Experience in BPO / call center environment preferred

Skills Required

• Good communication and persuasion skills
• Strong listening and analytical skills
• Basic knowledge of CRM and MS Excel
• Ability to manage both sales and quality tasks

Work Details

• Work location: Mumbai,Pune, Nagpur
• Employment: Full-time
• Job type: Hybrid

CTC Range- 3-5 LPA