Telesales Specialist

Company Description

Eightbit Solutions, operating as Brainspark, is a comprehensive growth and outsourcing partner dedicated to empowering businesses in the digital era. Specializing in areas such as content creation, BPO services, lead generation, digital marketing, and web & app development, Brainspark delivers tailored, high-impact solutions. With a focus on creativity, technology, and operational excellence, the company supports organizations in optimizing operations, reducing costs, and enhancing customer acquisition. Brainspark's development team builds scalable, user-focused digital platforms designed for exceptional performance. Their mission is to equip businesses with the tools and strategies needed to achieve sustainable growth in a competitive market.

Role Description

This is a full-time remote role for a Telesales Specialist. The Telesales Specialist will be responsible for engaging with potential customers to understand their needs, presenting tailored solutions, and driving sales conversions. Day-to-day tasks include making outbound calls, answering inbound inquiries, providing exceptional customer service, and supporting clients to ensure satisfaction. The role also involves collaboration with internal teams to stay updated on product offerings and participating in training to enhance skills and product knowledge.

Qualifications

• Proven skills in Customer Service and Customer Support
• Strong Communication and interpersonal skills
• Experience in Sales and a result-oriented mindset
• Ability to efficiently train and support clients as needed
• Self-motivated with the ability to work independently in a remote environment
• Strong organizational and time management skills
• Prior experience in telesales or a customer-facing role is preferred
• Familiarity with CRM software and/or sales tools is a plus

Perks & Benefits:

• Casual Leave entitlement
• Short Leaves (as per company policy)
• 5.5-day working week
• Competitive salary + performance incentives
• Growth opportunities in a fast-paced environment
• Supportive team and structured training

Shift Timing: 4:30 AM to 1:30 PM (IST)

Working Days: 5.5 Days a Week

Location: Gomti Nagar, Lucknow, Uttar Pradesh