Business Development Manager

About JAXL Business Phone

JAXL Business Phone is an AI-powered communications operating system that combines business telephony, business numbers, IVR, routing, recordings, analytics, SIP/IP support, and AI voice workflows in one platform.

We help businesses automate repetitive first-layer communication across use cases like lead qualification, COD confirmation, abandoned-cart recovery, support routing, payment reminders, hiring workflows, and business telephony operations.

JAXL integrates with systems like Shopify, Zoho, HubSpot, Salesforce, APIs, WhatsApp, email, and SMS to create real workflow automation not just calling infrastructure.

About the Role

We are looking for a highly motivated and commercially sharp Business Development Manager to help build pipeline and create qualified opportunities for JAXL Business Phone.

This is not a brand-only or campaign-only marketing role. This is a sales and GTM role focused on:

• Identifying high-fit target accounts
• Understanding client workflows
• Mapping JAXL use cases to business problems
• Running discovery conversations and demos
• Moving qualified opportunities toward pilot / trial / closure

The ideal candidate should be comfortable selling a relatively new category where clients often do not initially ask for the product directly — and need to be educated through business use cases.

Key Responsibilities

1- Identify high-fit target accounts across industries such as ecommerce, real estate, education, services, support, telephony, healthcare, housing societies, and operational businesses.

2- Conduct account research to understand the prospect's workflow, communication pain points, and likely JAXL use cases.

3- Build outbound pipeline through cold calling, email, WhatsApp, LinkedIn, referrals, networking, and field meetings.

4- Run discovery calls to understand current workflow, communication gaps, repetitive calling burden, revenue/support/ops impact, and pilot readiness.

5- Present and demo JAXL Business Phone in a use-case-led manner rather than only a feature-led manner.

Work with founders / internal teams on proposals, pilots, use-case customization, and onboarding.

6- Maintain clear CRM hygiene and stage movement across prospecting, discovery, demo, proposal, pilot, and onboarding.

7- Share market insights, objections, and customer feedback to improve JAXL's sales narrative and product packaging.

8- Achieve pipeline and revenue targets within defined timelines.

Key JAXL workflows to position:

Workflow

What It Does

Lead Qualification

Automated first-layer screening of inbound/outbound leads

COD Confirmation

Verify cash-on-delivery orders before dispatch

Abandoned Cart Recovery

AI voice follow-up to recover lost revenue

Support Triage

Route and prioritize support calls intelligently

Callback Capture

Never miss a lead — capture and queue callbacks

Hiring Qualification

Screen candidates at scale before HR interviews

IP Phone / Telephony

Full business phone system with SIP/IP support

What We're Looking For

Qualifications

• Graduate or Post-Graduate in BBA, MBA, Commerce, Economics, or equivalent
• Strong interest in B2B sales, SaaS sales, telephony, automation, AI products, or workflow-based selling

Skills & Competencies

• Strong understanding of consultative selling and discovery-led sales
• Excellent verbal and written communication skills
• High ownership, target orientation, and follow-up discipline
• Strong negotiation, persuasion, and relationship-building ability
• Ability to understand a prospect's workflow and map the right business use case

Strong presentation and demo capability

Familiarity with CRM / pipeline management tools

Experience with lead generation tools (Apollo, Lusha, Leadfeeder, LinkedIn Sales Navigator) is a plus

Experience in SaaS, cloud telephony, CPaaS, CRM, AI tools, or B2B software sales is a strong plus

What Success Looks Like

Success Metric

What It Means

High-fit target accounts

consistently added to pipeline

Better quality discovery

conversations that uncover real pain

Strong demo-to-pilot conversion

moving prospects forward

Use-case-led proposals

not generic feature pitches

Clean follow-through

prospect → demo → trial → onboarding

Founder leverage

on serious opportunities only

Role Fit Guide

Good Fit For This Role

• Finding opportunities
• Understanding client pain points
• Selling through workflow logic
• Giving demos
• Pushing conversations toward real next steps

Not the Right Fit

• Pure brand marketing only
• Social media management only
• Campaign management only
• Graphic/content-only marketing

What We Offer

• Hands-on exposure to a fast-evolving AI + communication category
• Direct work with founders and strategic accounts
• Real sales ownership in a high-growth environment
• Ongoing learning across GTM, demos, use-case selling, and customer discovery
• Performance-based incentives linked to outcomes

Interested Candidate: Kindly share their updated resume on [Confidential Information]