Telesales Executive

U.S. Creations, part of the ULTRA-SHINE group, is a leader in the gold and diamond jewelry industry, established in 2014. Known for exceptional craftsmanship, consistent quality, and innovative design, the group caters to both Indian and international markets with its products manufactured in Mumbai, India. U.S. Creations continues to set benchmarks in the jewelry industry. Their creations celebrate empowerment, artistry, and timeless elegance.

This is a full-time hybrid role for a Telesales Executive based in Mumbai, with the flexibility to work some days from home. Responsibilities include generating sales through outbound calls, identifying potential customers, managing customer queries, providing exceptional customer support, and facilitating lead generation. The role requires clear communication, persuasion, and the ability to build and maintain strong customer relationships.

• Proficiency in Communication and Customer Service skills
• Strong capability in Lead Generation and Sales techniques
• Experience in providing effective Customer Support
• Self-motivated with the ability to meet sales targets
• Excellent organizational and time management skills
• Basic computer literacy and familiarity with CRM tools is preferred
• Prior experience in telesales or relevant roles is an advantage