Telecaller

Description

We are seeking a dynamic Telecaller to join our team. This entry-level position is ideal for freshers looking to start their career in customer service and sales. The Telecaller will be responsible for making outbound calls, engaging with potential customers, and promoting our products and services.

Responsibilities

• Make outbound calls to potential customers to promote products and services.
• Engage with customers to understand their needs and provide appropriate solutions.
• Maintain accurate records of customer interactions and transactions.
• Follow up on leads and schedule appointments for the sales team.
• Provide feedback on customer responses to improve marketing strategies.

Skills and Qualifications

• Excellent communication skills in English and local languages.
• Strong interpersonal skills to build rapport with customers.
• Basic knowledge of computer applications and CRM software.
• Ability to work in a fast-paced environment and handle multiple calls simultaneously.
• Good listening skills to understand customer inquiries and provide relevant information.