Telecaller

Fresher

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Early Applicant

Job Description

Eligibility & Skills

01 year of experience in telecalling, customer support, or sales (freshers can apply).
Excellent communication skills in Hindi and basic English (additional languages are a plus).
Confident, polite, and customer-focused personality.
Basic computer knowledge and familiarity with CRM tools (preferred).
Ability to work with daily calling targets.
Willingness to learn and grow in the eCommerce domain.

Key Responsibilities

Make outbound calls to prospective and existing customers.
Handle inbound customer queries related to products, orders, pricing, and offers.
Explain product features, benefits, and ongoing promotions clearly.
Assist customers in order placement and follow-ups.
Maintain accurate call records and customer data in CRM or internal systems.
Follow up on leads to improve conversion rates.
Coordinate with internal teams for order processing and issue resolution.
Maintain professional communication and a customer-friendly approach at all times.

Why Join Us