Job Summary
We are seeking a dynamic Tele Sales Executive to connect with potential customers, pitch our products, and close sales over the phone through Video calls as well as to take the interested clients / customers to discovery calls . This role requires strong communication, persuasive skills, and a passion for sales. The ideal candidate will be confident in handling outbound sales calls, explaining product benefits, and converting leads into customers.
If you have a flair for sales and business development, this is your opportunity to be part of a fast-growing brand and build a rewarding career.
Key Responsibilities
- Make outbound sales calls to potential SME/B2B/ Franchise customers.
- Understand customer needs and effectively pitch Cafe Desire's products.
- Explain product features, benefits, and pricing to convert leads into sales.
- Follow up with interested prospects and handle sales objections professionally.
- Maintain a detailed database of calls, leads, and conversions.
- Achieve and exceed weekly and monthly sales targets.
- Coordinate with internal teams for order processing and customer support.
- Maintain a high level of customer satisfaction and relationship building.
- Stay updated with product knowledge and sales techniques.
- Provide feedback to the team for continuous sales process improvement.
Requirements
- Minimum 1 year of experience in sales (preferably in telesales or B2C sales).
- Excellent communication and persuasive skills in English, Hindi, and regional language.
- Strong ability to handle objections and negotiate effectively.
- Confidence in closing deals over the phone/ video call OR to move to Inside sales for demo.
- Proficiency in using CRM tools and maintaining lead records.
- Self-motivated, target-driven, and able to work under pressure.
- Strong organizational skills with the ability to multitask and prioritize.
Prior experience in SME sales, B2B sales, consumer appliances or FMCG sales is a plus.