Tele Sales Executive

Position Summary:

The role involves driving sales through telephonic communication, building strong client relationships, achieving sales targets, and maintaining accurate sales documentation. The candidate will play a key role in promoting Vector Systems products and services while ensuring high standards of customer satisfaction and consistent sales performance.

Key Responsibilities:

Lead Generation and Sales:

• Contact potential customers via phone to introduce Vector Systems products and services.
• Generate leads and convert them into sales by explaining product features and benefits.
• Follow up on sales inquiries and maintain regular contact with clients.

Client Relationship Management:

• Build and maintain strong relationships with existing and potential clients.
• Provide exceptional customer service by addressing customer queries and offering solutions to their concerns.

Target Achievement:

• Meet or exceed monthly and quarterly sales targets through effective telephonic communication.
• Ensure consistent achievement of sales goals by following sales scripts and processes.

Reporting and Documentation:

• Maintain accurate records of client interactions, sales activities, and progress in CRM systems.
• Prepare and submit regular sales reports to the team leader or sales manager.

Continuous Improvement:

• Stay updated on product knowledge and sales techniques through regular training sessions.
• Learn and apply new sales strategies to improve performance and results.

Qualifications:

Education:

• Bachelor's degree in any discipline.

Experience:

• 23 years of experience in telesales or customer service, preferably in a technical or related industry.

Proven track record of meeting or exceeding sales targets.

Skills:

• Excellent verbal communication skills in English and local languages.
• Strong persuasive and negotiation skills.
• Ability to handle customer objections and close sales efficiently.
• Good organizational and time management skills.