Gather technical information from subject matter experts (SMEs), engineers, and product teams to produce accurate, high-quality documentation.
Develop structured documentation plans and manage deliverables to meet project timelines and quality standards.
Create and maintain documentation for software products, APIs, web platforms, databases, and hardware systems, including installation guides, user manuals, and troubleshooting content.
Write, edit, and format content that adheres to Rayvector's established documentation standards and brand style.
Produce visual and technical illustrations of software and hardware components using appropriate tools.
Participate in project and review meetings, providing updates and feedback on documentation deliverables.
Ensure documentation accuracy through reviews, testing, and version control processes.
Manage multiple documentation projects simultaneously across hardware and software teams.
Continuously research and apply new tools, technologies, and documentation best practices to enhance content quality.
Required Qualifications
Education: Bachelor's degree in English, Journalism, Technical Writing, Computer Science, Engineering, or a related field.
Experience: 13 years of experience in technical writing within a software, hardware, or technology organization.
Strong written and verbal communication skills with excellent attention to detail.
Ability to translate complex technical and engineering concepts into clear, user-friendly content for both technical and non-technical audiences.
Familiarity with programming and scripting languages is a plus.
Ability to read and interpret code is a strong plus.
Experience creating hardware documentation such as assembly instructions, specifications, product manuals, and maintenance guides.
Experience collaborating directly with Engineering and Product Management teams.
Working knowledge of documentation tools such as Confluence, Git, GitHub, Jira, Pendo, and Salesforce.
Proficiency with design and editing tools including Adobe FrameMaker, Adobe Acrobat Pro, SnagIt, Photoshop, or Illustrator.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced, agile environment.
