Technical Writer

Job Description

Technical Writer

As a Technical Writer, you create technical information for the Customer Services organization of the Business Group Image Guided Therapy (IGT).

The types of information that we create include repair, maintenance, upgrade and installation information. This information is mostly for our Service Engineers, who use it when installing, troubleshooting and repairing our complex imaging systems.

The Technical Writers are part of the Fixed Systems team. This teams consists of Project managers, Service Innovation Engineers and Technical Writers. The Technical Writers create and deliver high quality service information for every lifecycle phase of a medical system. The Technical Writers together with the Technical Illustrators work in close cooperation with the (Service Innovation) engineers. This way of working creates a challenging, innovative environment with great opportunities to explore.

Your Role:

• Gather information about new system releases or changes to the existing systems by interviewing engineers, observing equipment operation, searching for and going through other technical documents.
• Discuss and align the documentation requests and requirements with the person that provides the information, and with fellow writers.
• Monitor the progress, take care of timely communication, and secure deadlines.
• Create, develop, plan, write, design, and edit service information.
• Design, write and maintain system specific installation documents of X-ray systems.
• Use various text editors (MS-Word, X-Metal) and Content Management Systems (ST4, PTC-Windchill).
• Write for reuse, use controlled language
• Collaborate with illustrators and process the created technical illustrations

You are fit if:

• Bachelor's degree in engineering
• 5 years of experience as a technical writer
• Linguistic/communication background is a pre
• Project management skills
• Experience with medical or high tech equipment
• Thorough experience with structured authoring tools (XML editors), topic based writing, single source publishing and Content Management Systems
• Good communication skills
• Knowledge of controlled language or documentation standards is a pre
• Open minded to new tooling, techniques and processes
• Customer oriented, team player able to work independently
• Able to take ownership and responsibility
• Lean methodology

How we work together:
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

Onsite roles require full-time presence in the companyu2019s facilities.

Field roles are most effectively done outside of the companyu2019s main facilities, generally at the customersu2019 or suppliersu2019 locations.

This role is an office-based role.
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About Philips:
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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If youu2019re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care .

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