Role Title: Content Writer Technical Documentation.
Reports to: CTO
Location: Hybrid / Remote
1.About the role
Looking for a content writer with strong written and verbal communication skills to support the documentation needs of an AI platform.
This role is critical in helping us standardize documents, templates, formats, and language across the platform. You will work closely with product, engineering, and business teams to convert ideas, features, and workflows into clear, structured, and usable documentation.
Think of this role as being the bridge between what is built and what users and teams understand.
2.Role details
Role involves writing and organizing:
- Product and platform documentation
- Feature descriptions and release notes
- User guides and how-to documents
- Internal process and workflow documents
- Standard templates, formats, and style guides
- FAQs, onboarding content, and explainer documents
- Light editing and rewriting of existing material to improve clarity and consistency
3.Key Responsibilities
- Understand product features through discussions, demos, and reference material
- Convert technical and business input into simple, structured documentation
- Follow and help evolve documentation templates and standards
- Ensure consistency in tone, terminology, and formatting
- Review, edit, and improve existing documents
- Collaborate with product, engineering, design, and business teams
- Maintain versioned and well-organized documentation repositories
4.Who Should Apply
This role is ideal for fresh graduates or early-career professionals who:
- Have excellent written and verbal communication skills in English
- Can explain complex ideas in a simple, logical manner
- Are comfortable learning new technology concepts
- Have strong attention to detail and structure
- Are curious, patient, and willing to ask the right questions
- Can work independently while taking feedback positively
Good to Have (Not Mandatory)
- Exposure to SaaS products or technology platforms
- Familiarity with tools like Google Docs, Notion, Confluence, or similar
- Basic understanding of software products, APIs, or workflows
- Prior experience with documentation, blogs, or structured writing
