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Technical Writer

Laminaar Aviation Infotech India
5-10 Years
Bengaluru
Quick Apply
  • Posted 6 days ago
  • Over 50 applicants have applied

Job Description

  • Key Responsibilities:
  • Documentation Creation:
  • Write, edit, and maintain user manuals, online help guides, technical documentation, and FAQs for a range of audiences, including developers, administrators, and end-users.
  • Create API documentation, including detailed explanations of endpoints, request/response formats, and usage examples.
  • Develop installation guides, configuration manuals, and release notes that are clear, comprehensive, and easy to understand.
  • Collaboration & Research:
  • Work closely with engineering teams, product managers, and subject matter experts (SMEs) to gather and clarify technical information.
  • Conduct interviews, attend meetings, and review product specifications to understand new features and complex workflows.
  • Ensure that all documentation accurately reflects the functionality of the product and is aligned with user requirements.
  • Content Structuring & Standards:
  • Organize content in a logical, easy-to-follow manner that enhances user experience and minimizes confusion.
  • Develop and maintain documentation standards and templates to ensure consistency across all materials.
  • Ensure that all documentation adheres to the company's tone, style, and formatting guidelines.
  • Content Management:
  • Update documentation regularly to keep it aligned with new releases, bug fixes, and product changes.
  • Maintain version control of documentation and ensure that outdated materials are archived or removed.
  • Organize documentation in repositories (e.g., GitHub, Confluence, or SharePoint) for easy access and collaboration.
  • User Feedback & Continuous Improvement:
  • Collect feedback from users and internal stakeholders to improve the clarity and usefulness of the documentation.
  • Conduct usability tests with end-users to validate the effectiveness of guides and instructions.
  • Monitor industry trends and tools to continuously improve the quality and delivery of technical content.
  • Documentation for Internal Teams:
  • Create internal documentation such as technical specifications, troubleshooting guides, and workflow documentation to support internal processes and teams.
  • Assist in creating knowledge base articles for support teams to aid in customer troubleshooting and issue resolution.
  • Tool & Technology Management:
  • Use and manage documentation tools such as MadCap Flare, Adobe FrameMaker, Microsoft Word, Confluence, Markdown, or others for creating and publishing content.
  • Stay up-to-date with new authoring tools, documentation processes, and technologies to increase productivity and the quality of outputs.
  • Editing & Quality Assurance:
  • Proofread and edit documents for grammar, clarity, consistency, and accuracy.
  • Ensure that technical terms and jargon are used appropriately, and that content is understandable by the intended audience.

More Info

Job Type:
Permanent Job
Industry:
Airlines
Role:
Technical Writer
Function:
IT
Employment Type:
Full time

About Company

Laminaar Aviation Infotech is a global applications software solutions and consulting services provider to the aviation industry. Its proprietary software suite, ARMS®, is a comprehensive solution that is tailor-made to suit the operations for airlines, business aviation, airports, ANSP and defense.

Job ID: 121674755

Last Updated: 13-08-2026 06:43:46 AM
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