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Technical Support Engineer
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Technical Support Engineer
Arezou Globe LLPQuick Apply
- Posted a day ago
- Over 50 applicants have applied
Job Description
Description
We are seeking a skilled Technical Support Engineer to join our team in India. The ideal candidate will have a strong background in providing technical assistance and support to customers, ensuring high levels of customer satisfaction.
Responsibilities
- Provide technical support to customers via phone, email, and chat.
- Diagnose and troubleshoot hardware and software issues.
- Manage and resolve customer queries and incidents in a timely manner.
- Document and track issues using ticketing systems.
- Collaborate with engineering teams to escalate and resolve complex issues.
- Create and maintain technical documentation and user guides.
- Assist in the development of training materials for customers and team members.
For Assistance Call @ Sana 7827541439
Spotlight
- Annual leaves, Health & insurance
More Info
Key Skills
About Company
Skills:
Networking, Linux, Sql, Scripting, Cloud Computing, Virtualization, Remote Support, System Administration, Troubleshooting, Customer Service
Skills:
Overhaul (MRO), System integration, Failure Review Analysis, Maintenance, Technical Troubleshooting, Repair
Skills:
operational support , Performance Improvement, Technical Support, Troubleshooting
Skills:
User Administration, Odoo, Web Applications, Apis, Linux, Erp, Ticketing Tools, Incident Management, PostgreSQL, Service Management
Skills:
telematics , connected devices , System Configuration, Application Support, Networking, Iot, vehicle technology, Gps, Software, technical support, System Implementation, Troubleshooting, Hardware