Technical Support Engineer (MRO)

Company Overview

Electro Optic Systems Pty Ltd is a global defence company specializing in design, development, and manufacturing of advanced defence weapon systems. The Singapore subsidiary supports after-sales MRO, depot servicing, and field services across the Asia-Pacific region.

Job Summary

Join EOS Defence Systems Singapore as a Technical Support Engineer (MRO) to maintain, repair, and support Remote Weapon Systems at the depot and field, ensuring operational excellence and quality standards for international defence clients.

Responsibilities

• Assess, repair, upgrade, and dispose of EOS Defence Systems products according to project and contract specifications
• Provide hands-on technical troubleshooting and support during depot and field operations to ensure system reliability
• Assist with system integration, maintenance, and upgrades at customer sites to optimize performance
• Respond to and resolve customer technical queries and maintenance-related issues promptly
• Conduct system demonstrations for internal teams and external clients to showcase operational capabilities
• Maintain detailed and accurate records of maintenance activities, repairs, and parts usage for traceability
• Perform Failure Review Analysis and generate reports to identify root causes and collaborate with Quality team on Spare Non-Conformance Actions (SNCA) for issue resolution
• Conduct incoming inspections of spare parts with Internal and Customer Quality Assurance teams to verify compliance
• Deliver training programs to end-users locally and regionally to enhance operational knowledge and skills
• Execute additional duties as assigned by the President and Head/Deputy Head of RWS Depot Centre

Required competencies and certifications

• Degree or Diploma in Electrical Engineering, Electronics Engineering, Mechanical Engineering, Mechatronics Engineering, Aerospace Engineering, or related discipline
• Minimum 3 to 5 years of experience in maintenance, repair, overhaul (MRO), defence systems, aerospace, manufacturing, or industrial equipment environments fresh graduates are also welcome
• Ability to interpret technical drawings, schematics, maintenance manuals, and engineering documentation
• Willingness and ability to travel locally and internationally for customer support and field service activities

Preferred competencies and qualifications

• Experience working within regulated quality management systems such as ISO 9001, AS9100, defence, aerospace, or equivalent environments