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Technical Service Engineer

Technical Service Engineer

Hoymiles
5-7 Years
Not Disclosed
Early Applicant
  • Posted 2 months ago
  • Be among the first 20 applicants

Job Description

Looking for an experienced and energetic professional interested in joining a fast-growing and diverse team aimed at provide better Smart Energy solutions to our customers. The individual should be self-driving, responsible, a quick learner and a problem solver. If you are this unique individual, we'd love to meet you.

In this role you will:

  • Responsible for regional technical service responsibility
  • Responsible for the sell-through and post-sales activities in the region
  • Provide technical advice to customers on product, installation, and system operational matters
  • Ensure proper resolution to customer inquiries and warranty service requests
  • Work with 3rd party service providers to perform service-related issues
  • Conduct regional product/technical training, seminars and webinars
  • Liaise with HQ to resolve customer issues
  • Gather product intelligence information, perform competitor analysis
  • Lead or participate in projects and process improvement activities
  • Provide sales and marketing support as needed

We are looking for:

  • Bachelor or above holders in Electronics and Electrical or other related majors
  • Self-motivator with a minimum of 5 years related experience in the solar industry is a must
  • Good communicator with fluent English and native languages

Who We Are:

Hoymiles. , founded in 2012, is a high-tech enterprise integrating R&D, manufacturing, sales and marketing. The core products cover a wide range of microinverters and multiple green power storage solutions. Our PV&storage products are sold in more than 140 regions worldwide.

Create clean energy and lead a green life. Welcome to join us!

More Info

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Key Skills

Product installation

Sales and marketing support

About Company

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