About the Company

Print Jet Solutions LLP, a pioneer in coding and marking solutions with a strong footprint across South and West India, We are into Non-IT Coding & Marking Industries, and are looking for dynamic Technical Service Engineer.

Responsibilities:

Maintain strong relationships with existing clients by providing timely support, information, and guidance.
Recommend suitable products and identify opportunities for service improvements.
Conduct regular client visits to ensure customer satisfaction and gather feedback.
Stay updated on industry trends, competitor activities, and evolving market requirements.
Maintain accurate customer records based on service reports and share insights with managers on a daily/weekly basis.
Plan Annual Maintenance Contracts (AMC) and schedule maintenance activities for both existing and new customers.
Travel as required to complete service assignments and customer visits.
Coordinate with the sales team to initiate product demonstrations for prospective clients.
Identify new product opportunities and suggest enhancements based on customer feedback.
Prepare and submit reports by collecting, analysing, and summarising market and service-related information.
Ensure delivery of high-quality service and foster long-term customer relationships.
Generate leads and identify new business opportunities to promote company products.

Requirements

Professional Skills:

Self-driven, proactive, and able to work effectively in a team.
Strong technical knowledge relevant to service operations.
Multilingual ability is an advantage.
Flexibility to travel as per business requirements.

Education:

Diploma: Electronics & Communication, EEE, Instrumentation
B.E / B.Tech: Electronics & Communication (E&C), EEE, Instrumentation

Experience:

Minimum 3–8 years of experience in service industries.
Experience in Marking & Coding systems is an added advantage.
Candidates from Weighing Scale or Packaging Industry are preferred.

Skills:

Strong communication and interpersonal skills.
Active listening and effective problem-solving abilities.
Basic computer proficiency (MS Office, Internet).