Technical Sales Senior Analyst

Job Description

Brief Job Description:

Key Responsibilities

1. Customer Engagement & Sales

Identify and develop new business opportunities and leads

Understand customer requirements and propose suitable technical solutions

Conduct sales meetings, product presentations, and demonstrations.

2. Technical Expertise

Explain complex technical concepts in a simple, business-friendly way

Demonstrate how products meet customer needs and solve problems.

Maintain in-depth knowledge of products, competitors, and industry trends

3. Solution Selling & Proposal Management

Prepare technical proposals, quotations, and RFP responses

Customize solutions based on client requirements

Participate in negotiations and closure of deals.

4. Pre-Sales & Post-Sales Support

Support pre-sales activities such as presentations, PoCs, and technical discussions

Provide post-sales support and handle customer queries/issues

Ensure customer satisfaction and long-term relationship building.

5. Account & Relationship Management

Maintain strong relationships with existing clients

Conduct regular follow-ups and identify upsell/cross-sell opportunities

Manage key accounts and ensure retention

6. Sales Performance & Reporting

Achieve assigned sales targets and KPIs

Track sales pipeline, forecasts, and prepare reports

Provide feedback to product and engineering teams