Technical Manager - GOTS, Textile Exchange and Better Cotton

• Manage accreditation activities.
• Oversee certification operations.
• Handle unannounced, semi-announced, and additional audits.
• Support the Coordinator for reviewing and accepting applications.
• Maintain auditor qualifications and plan related activities for all schemes.
• Provide technical support to the team.
• Address technical queries from clients.
• Compile scheme updates for clients.
• Act as the product owner of IT tools for operation management.
• Verify and submit all scheme data internally and externally (scheme owner and accreditation body).
• Ensure readiness and updates for dTrackit, eTrackit, GTB, and the BCI portal.
• Investigate complaints.
• Conduct technical reviews of audit reports and documentation.
• Make certification decisions.
• Conduct calibration, harmonization, and technical training sessions.
• Manage accreditation activities.
• Oversee certification operations.
• Handle unannounced, semi-announced, and additional audits.
• Support the Coordinator for reviewing and accepting applications.
• Maintain auditor qualifications and plan related activities for all schemes.
• Provide technical support to the team.
• Address technical queries from clients.
• Compile scheme updates for clients.
• Act as the product owner of IT tools for operation management.
• Verify and submit all scheme data internally and externally (scheme owner and accreditation body).
• Ensure readiness and updates for dTrackit, eTrackit, GTB, and the BCI portal.
• Investigate complaints.
• Conduct technical reviews of audit reports and documentation.
• Make certification decisions.
• Conduct calibration, harmonization, and technical training sessions.

Qualifications

• Bachelor's Degree in Textile Engineering from a reputed institute (preference for Postgraduates).
• 12 years of professional experience in a technical capacity in the textile industry, with at least 6 years in a certification body.
• ISO 9001 Lead Auditor Training Course.
• ISO 14001 Lead Auditor Training Course.
• SA 8000 Auditor Training Course.
• High level of proficiency with standards, related documents, interpretations, and the latest updates.
• Detailed knowledge of norm requirements for GOTS, GRS, RCS, OCS, MMS, Better Cotton.
• Knowledge of production methods and processes applicable to textile, plastic, paper, leather, and metal industries.
• Ability to produce clear, accurate, and complete written audit reports and technical review reports.
• Experience conducting shadow audits for auditors.
• Bachelor's Degree in Textile Engineering from a reputed institute (preference for Postgraduates).
• 12 years of professional experience in a technical capacity in the textile industry, with at least 6 years in a certification body.
• ISO 9001 Lead Auditor Training Course.
• ISO 14001 Lead Auditor Training Course.
• SA 8000 Auditor Training Course.
• High level of proficiency with standards, related documents, interpretations, and the latest updates.
• Detailed knowledge of norm requirements for GOTS, GRS, RCS, OCS, MMS, Better Cotton.
• Knowledge of production methods and processes applicable to textile, plastic, paper, leather, and metal industries.
• Ability to produce clear, accurate, and complete written audit reports and technical review reports.
• Experience conducting shadow audits for auditors.