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Role Description :
This is a full-time remote role for a Servicenow Tech Lead. The Tech Lead will be responsible for leading Servicenow implementation projects, developing solutions, providing technical expertise, and ensuring successful project delivery.
The role involves collaborating with cross-functional teams, identifying opportunities for process improvements, and ensuring best practices in Servicenow :
- Lead and manage all phases of ServiceNow implementation projects, including requirements gathering, design, development, testing, and deployment.
- Develop and implement custom ServiceNow applications, workflows, integrations, and scripts.
- Provide technical leadership and guidance to junior developers and other team members.
- Collaborate with stakeholders to understand business requirements and translate them into technical solutions.
- Identify and implement process improvements within the ServiceNow platform to enhance efficiency and effectiveness.
- Ensure adherence to ServiceNow best practices and development standards.
- Troubleshoot and resolve complex technical issues related to ServiceNow implementations.
- Manage project timelines, budgets, and resources effectively.
- Maintain strong relationships with clients and stakeholders.
- Stay abreast of the latest ServiceNow features, best practices, and industry trends.
Qualifications :
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 5+ years of experience in ServiceNow development, configuration, and implementation.
- Proven experience in leading and managing ServiceNow projects.
- Strong understanding of IT service management processes (ITIL) and best practices.
- Excellent problem-solving, analytical, and decision-making skills.
- Strong communication, interpersonal, and leadership skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- ServiceNow certifications (e.g., Certified System Administrator, Certified Implementation Specialist) are a plus.
(ref:hirist.tech)
Galleon Consultants is a headhunter focusing on Executive Search and Recruitment Services in INDIA.
With a distinctive blend of outsourcing and consulting services across INDIA we partner with clients across multiple sectors to attract, engage and retain world class talent
At the heart of our company is an absolute commitment to ethical standards and integrity; with clients, candidates and colleagues – all of whom have huge amounts of local knowledge and experience and, above all, a real enthusiasm for what they do.
This absolute dedication to excellence is the foundation of our unique client and candidate charter which, in turn, has meant that over 70% of our business now comes recommended to us by happy clients and candidates.
Job ID: 104751049
