Technical Consultant

Technical Consultant

Location: India, Remote

Experience: 6-8 Years

Algoworks

www.algoworks.com

About the company

Algoworks is an award-winning artificial intelligence, engineering services and experience transformation firm with offices across the United States, Europe, South America and India. We bring together a global team of engineers, architects, designers, researchers and operators united by rigor, accountability and a commitment to delivering measurable results.

For over 20 years, Algoworks has partnered with Fortune 500 organizations across the Americas, Europe and Asia to define, build and run technology that drives meaningful business outcomes. Our work combines human-centered design, engineering excellence and AI-powered capabilities to solve complex challenges with clarity and precision. Innovation, particularly in the responsible application of AI, is embedded in how teams approach problem-solving and continuous improvement.

At Algoworks, growth is continuous and closely tied to impact. Teams collaborate across geographies and disciplines, strengthening outcomes through shared insight and collective expertise. The culture values transparency, open dialogue and an environment where every voice is heard and contribution is recognized.

Through collaboration, accountability and a focus on results, Algoworks operates at the intersection of technology and people, building not only advanced systems but strong global teams that elevate performance and create lasting impact.

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Role Overview

We are looking for a Salesforce Techno-Functional Consultant with 6–8 years of experience who can effectively bridge business requirements with technical Salesforce solutions. This role requires strong expertise in Sales Cloud and Service Cloud, along with the ability to design scalable solutions, manage stakeholder expectations, and deliver end-to-end Salesforce implementations.

This is an ideal role for someone who combines functional consulting capabilities with hands-on technical expertise to deliver impactful Salesforce solutions.

Key Responsibilities:

• Gather, analyze, and translate business requirements into scalable Salesforce solutions.
• Design and implement business solutions using Salesforce Sales Cloud and Service Cloud.
• Configure and customize Salesforce using Flows, Validation Rules, Profiles, Permission Sets, and automation tools.
• Develop and customize solutions using Apex, Lightning Web Components (LWC), and SOQL where required.
• Work on end-to-end Salesforce implementations, enhancements, and ongoing support.
• Collaborate with business stakeholders, Salesforce admins, and development teams.
• Define solution architecture, data models, and system design approaches.
• Support UAT, production deployments, and post-go-live activities.

Required Skills and Qualification:

• Bachelor's degree in computer science, Information Technology, Business, or related field (or equivalent practical experience).
• 6–8 years of Salesforce experience with multiple full lifecycle implementations.
• Strong functional expertise in Lead-to-Cash processes and Case Management / Service processes.
• Proven experience in requirement gathering, user story creation, process documentation, and business analysis.
• Hands-on technical expertise in Apex, LWC, SOQL, and Salesforce automation tools.
• Strong understanding of Salesforce data model and security model (CRUD, FLS, Sharing Rules).
• Experience with REST/SOAP APIs and Salesforce integrations.
• Familiarity with Named Credentials, external integrations, and deployment best practices.
• Exposure to CI/CD pipelines and Git-based deployment processes.

Good-to-Have Skills:

• Experience with Experience Cloud (LWC/LWR).
• Familiarity with Agile / Scrum methodologies.
• Salesforce certifications such as:
• Salesforce Administrator
• Platform Developer I
• Sales Cloud Consultant
• Service Cloud Consultant
• Knowledge of advanced Salesforce architecture practices.

Must-Have Skills:

Salesforce Sales Cloud, Salesforce Service Cloud, Requirement Gathering, Business Analysis, Lead-to-Cash, Case Management, Apex, Lightning Web Components (LWC), SOQL, Salesforce Flows, Validation Rules, Profiles, Permission Sets, Salesforce Data Model, Security Model, REST/SOAP APIs, CI/CD, Git-based Deployments.

Desired Attributes:

Strong stakeholder communication, problem-solving mindset, ability to translate business needs into scalable technical solutions, techno-functional expertise, collaboration skills, solution design capabilities, Agile methodology exposure, Experience Cloud knowledge, and relevant Salesforce certifications.

Interview Process

2 to 3 Rounds of Discussions