Qualifications For Technical Account Manager
- 1 to 3 years of experience as in a client facing role
- Strong technical background with hands-on expertise to work through challenges and events.
- Ability to drive discussions and represent Zeta from a technical standpoint
- Critical thinking regarding people, process, and technology challenges.
- Ability to successfully execute solutions and functionality to optimize client investment.
- Demonstrated ability to identify and mitigate risks, ensuring clients operational health.
- Ability to collaborate within a team to deliver world-class service.
- Experience and familiarity with the following (a plus but not a hard requirement): SQL and Microsoft Excel to create pivot tables, graphs and charts.
- Experience in Microsoft Office and other data analysis programs.
- Demonstrated ability to manage time and prioritize projects to meet deadlines.
- Strong written and verbal communication skills to effectively relate findings to coworkers.
- Excellent critical thinking skills to help solve business problems and make decisions.
- Tendency to pay close attention to small details that could impact results.
- General knowledge of business operations, objectives, strategies, process and information flow.
